
Learning & Development Director
2 days ago
Industry: F&B
**RESPONSIBILITIES**:
- Responsible for directing the planning, design and implementation of corporate training programmes aligned with the objectives and strategy of the organisation.
- Analyse, identify and suggests enhancements and modifications to bridge the existing training programme gap
- Design, develop and implement structured training programmes for all levels of staff to strengthen and build capabilities in the organisation to meet current challenges and prepare for the future
- Implement digitalisation of the training programme
- Implement and conduct regular mystery diner programme to ensure the effectiveness of training programme
- Oversee and establish relationship with external training provider
- Oversee grant schemes and collaborate with government agencies to leverage and optimise available funding and support schemes, and to drive organisation-wide or nation-wide mandates.
- Drive the organisation’s learning and development department
- Collaborates with HR department for recruitment and training of casual labour
- Develop and implement a Casual Labour Apps that provides recruitment and training
**REQUIREMENTS**:
- Minimum of 10 to 15 years management experience in Food and Beverage industry
- Master’s degree in Business, or any other related field; an equivalent of the same in working experience is also acceptable.
- Strong strategic and customer focus, and the ability to translate institution goals to frontline service touch-points.
- Demonstrate extensive experience in content creation, and successful development of ongoing service development programs.
- Demonstrate ability to motivate and communicate with others, at all levels.
- Excellent communication and negotiation skills.
- Experience with developing government accredited courses (optional)
- Certified ACTA, DACE and/or WSET2 and above (optional)
EA License Number: 18C9289 | Registration Number: R22106136
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