Cb & Ib - Kyc Client Outreach - Associate

**Details of the Division and Team**:
Operations provides comprehensive Know Your Client, New Account Opening, Periodic Review, Client Reference Data Analysis and Services; and Data Management solutions within relevant DB systems for IB.

The Know Your Client (KYC) Associate focuses on client Periodic reviews, remediation’s and exceptions in line with regulatory standards and jurisdictions.

The KYC Associate provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (‘AML’) and Anti Financial Crime (‘AFC’) areas and ensures any changes required are implemented with minimum disruptions.

The KYC Associate also assists the bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades

**What we will offer you**:
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace.

That’s why we are committed to providing an environment with your development and wellbeing at its center.

**You can expect**:

- Flexible benefits plan including virtual doctor consultation services
- Comprehensive leave benefits
- Gender-neutral Parental Leave
- Flexible Working Arrangements
- 21 days of annual paid leave, plus public holidays

**Your key responsibilities**:

- Act as the single point of contact for the Business, managing the end to end KYC process for new client adoptions, product/business extensions and client regular review/remediation for IB (Global Market) business line, ensuring outputs are of high quality, and delivered in timely manner
- Gather and collect all required KYC, compliance or regulatory documentation via internal or public searches, as well as through Client or Business Outreach
- Perform first screening on documentation to ensure client adoption/review adheres to DB’s Global Compliance requirements, specific country KYC & regulatory requirements and Key Operating Procedures
- Manage escalations and face off to key stakeholders
- Manage risk effectively by ensuring timely and precise escalation and handling/monitoring of issues including identification of root cause and coming up with resolutions
- Effective pipeline prioritization and coordination with NOC (Near & Offshore Centers) teams
- Develop and produce critical metrics and reports that provides transparency on team’s performance and Business intelligence
- Monitor and track exceptional/conditional approvals, audit and regulatory items until closure
- Adhere and implement process changes/improvements especially on regulatory items
- Work on data clean up initiatives, remediation, re-engineering projects.
- Drive continuous process improvements within the team
- Assist to implement new products, new regulatory requirements, and change policy via formalizing the process flow, KOP update and training
- Ensure Business Continuity Management functions are compliant
- Ensure key operating and desktop procedures are kept updated

**Your skills and experience**:

- Strong knowledge on AML, KYC, and regulatory requirements like FATCA, MIFID, etc.
- Product knowledge and specific requirements of Global Market product is a plus
- Relevant experience in Client On boarding and Remediation
- Experience of on boarding / Remediation entity type Regulated Entities, SWF, SOE, Special Purpose Vehicles, Funds, Trusts, REITs
- Strong background in Client Service

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

**How we’ll support you**:

- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career

**About us and our teams**:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

**Deutsche Bank & Diversity**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.