Social Work Associate

6 days ago

Singapore TOUCH COMMUNITY SERVICES LIMITED Full time

**Job Summary**:
This role supports TOUCH Family Support team in casework with vulnerable families under the supervision of registered social workers. Assist in upkeeping for recording and administration to ensure timely tracking of cases and progress of casework in the team.

**Principal Responsibilities and Duties**:
**Case Management**
- Facilitate parents’ understanding of programme and needs of child from screening and recommendation(s) from relevant professionals and sources in the centres
- Collate and consolidate all information about the child and family from relevant professionals and sources in the school
- Facilitate social work-parents meeting with the DS-LS team to share assessment outcomes of child and recommendations/next steps required
- Facilitate all documentation needed for enrolment into the programme
- Identify and track areas for follow up (e.g. referral to internal/external resources)

**Documentation and Administrative Tasks**
- Prepare for and participate in Case Filter Meetings, take notes and maintain good record keeping
- Complete documentation (e.g. case notes) accurately and promptly for other professionals who are working with child

**Collaborative Partnerships/Community Networking**
- Utilise appropriate and available community resources to support child and/or family
- Network and work collaboratively with various community agencies (e.g Family Service Centres, Social Services Offices or other agencies) for collaborative problem-solving

**Administration & Processes: (HOPE)**
- Upkeeping database and generating monthly tracking and statistics for casework done by the team.
- Submission of reports for MSF funded programme
- Adhering to requirements from MSF and providing feedback on policy/service model gaps.

**Working Conditions**
- 5 day work week: Mon-Fri
- Attractive remuneration and staff benefits
- Location - Bukit Merah

**Essential Skills and Qualifications**:

- Diploma in Social Work or Counselling.
- Training in usage of CSWP (BPSS and FAST tool assessment)
- 1-2 years’ experience in working with vulnerable families
- Basic skills in MS Excel and Word.
- Excellent verbal communication skills and ability to engage clients in one-to-one or group sessions

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