Retail Supervisor

1 week ago

Queenstown, Singapore Wine Connection Full time

**Salary from SGD 2,500**
**Job type: Full time**:

- To greet the customers upon their arrival
- Assist customers with their wine selection
- Continue to expand on the company’s product knowledge
- Ensure that payments are processed correctly
- Advertising and promoting the wines in the store
- Report and record customer complaints to superiors
- Ensure overall cleanliness of the retail store
- Oversee closing and opening procedures of the store
- Process customer purchase in the store
- Record order and issue invoice using standard invoice number set by HQ’s Account Department.
- Sort daily receipts per category
- Prepare weekly roster for retail employees in the store
- Responsible for weekly wine order
- Arrange delivery of club member’s birthday wine on a monthly basis
- Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries
- Responsible for daily stock count
- Responsible for ordering monthly stationary for the store
- Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
- Liaise with neighbourhood restaurants and pubs for new business opportunities
- Adhere to store’s operational requirements by scheduling and assigning employees to improve on sales results
- Managing ERP related tasks and responsibilities as required in the role
- Carry out any other retail duties as per reporting manager and Area Manager (Retail)

**Job Requirements**:

- 2 to 4 years of prior experience in the role
- Strong leadership and organisational skills
- Strong written and oral communication skills for managing business
- Ability to follow instruction and deliver quality results
- Experience in effectively managing a sales team
- Ability to use Microsoft Office and retail operational system
- Sound knowledge in wine
- Sound knowledge on retail products
- Proficient in English
- Ability to work flexible hours, on the weekends and holidays

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