Client Relationship Manager

1 week ago

Singapore Cognizant Full time

Cognizant is looking for a seasoned sales & account management individual as our Client Relationship Manager (CRM) to manage, retain and develop the accounts / portfolio in Singapore market while continuing to focus on growth.

**Summary of Role**

As a Client Relationship Manager, you will be key contributors to growing business and managing customers of Cognizant IT and Consulting Business. You will support the Client Partners and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts. You will proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. You will work with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. You will work towards establishing a positive client experience through delivery excellence. This role is a highly visible role, providing challenging opportunity and will require high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.

**Role Responsibilities**
- Serve as the primary management contact and client liaison and develop 'Trusted Advisor' relationships with CxOs and other key stakeholders
- Responsible for managing the P&L of portfolio, business planning / budgeting
- Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio
- Negotiate commercial terms of engagement
- Manage client expectations, provide updates to the senior management, and participate in steering review meetings
- Identify strategic initiatives that help clients' business achieve their goals and drive transformational programs
- Work with the delivery team and third-party vendors to ensure that project risks are minimized and project goals are met
- Provide thought leadership and innovation in managing strategic customers.

**Experience & Skills**
- 10+ years of experience in account management, domain consulting, business development activities in IT service industry with proven track record in managing global and local clients
- Seasoned business development professional with excellent track record in managing, retaining and developing business
- Strong knowledge of Singapore market across technology and business segments and industries
- Having experience in the Government or GLC sectors will be a beneficial asset.
- Experience and knowledge in latest digital innovations and experience in selling transformation solutions
- Experience in an onsite / offshore model
- Strategic thinking, confident and the ability to plan ahead and stay the course
- Proven track record of improving business performance and winning deals
- Experience navigating in a large organization and working in a multi-dimensional matrix
- Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal
- Strong negotiation, communication and facilitation skills

**LI-CTSAPAC**

Job ID 45280

  • Client Relationship Manager

    6 days ago

    Singapore MHC Medical Network Pte Ltd Full time

    As a key member of the Client Relationship team, you will be responsible for managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem‐solving skills to manage...

  • Client Relationship Manager

    2 weeks ago

    Singapore FYYA Full time

    We’re searching for a **Client Relationship Manager** to be the bridge between clients and our solutions. **Responsibilities** - Build and maintain long-term relationships with clients - Act as the main point of contact for inquiries, support and feedback - Understand client needs and recommend solutions that add value - Track account performance and...

  • Client Relationship Manager

    1 day ago

    Singapore Apex Group Full time

    **Department**: Client Relationship Team - ENEA **Employment Type**: Permanent Contract We are looking for Client Relationship Managers to create, nurture and develop long-term relationships with our clients throughout their entire life cycle. Each Client Relationship Managers will be responsible for a portfolio of APAC clients or a portfolio of APAC...

  • Client Relationship Manager

    2 weeks ago

    Singapore Executive Integrity Full time

    Location: Singapore - Sector: Digital Maritime - Job type: Permanent - Salary: Attractive Package - Job Reference: BBBH1197_1706614767 **Job Title**: Head of Relationship Management **Location**: Singapore **Who are we recruiting for?** We are currently seeking a dynamic and qualified Head of Relationship Management for our esteemed client in the Maritime...

  • Client Relationship Manager

    2 weeks ago

    Singapore MERCER HEALTH & BENEFITS (SINGAPORE) PTE. LTD. Full time $90,000 - $120,000 per year

    Mercer Marsh Benefits is seeking candidates for the following position based in the Singapore office.Client Relationship Manager, Employee BenefitsWe will count on you to:Build excellent relationships with your assigned portfolio of appointed corporate clients.Deliver service within/exceeding clients' expectations in the SME team.Help prepare and implement...

  • Client Relationship Manager

    2 weeks ago

    Singapore PEAK PERFORMER PARTNERS Full time

    A **Client Relationship Manager (CRM)**is a professional responsible for building, maintaining, and strengthening relationships with a company's clients or customers. This role is central to ensuring client satisfaction, loyalty, and long-term engagement, ultimately contributing to business growth and retention. **Key Responsibilities**: - **Client...

  • Client Relationship

    5 days ago

    Singapore AURUM GRAVIS PTE. LTD. Full time

    This is a full-time on-site role for a Client Relationship located in Singapore. The Client Relationship will be responsible for managing and servicing a portfolio of the company clients, as well as identifying new business opportunities to grow the client base. The Client Relationship will also work closely with other teams to develop investment solutions...

  • Client Relationship Manager

    6 days ago

    Singapore CAREER CRAFT PTE. LTD. Full time

    Overview Our clients are seeking to hire 2 Senior Client Relationship Managers who thrive on building trust, financial insight, and service excellence. If you're passionate about guiding clients through life's financial decisions—with empathy and precision—this role is for you. Key Responsibilities Manage a portfolio of high-value clients across...

  • Client Relationship Manager

    5 days ago

    Singapore INCOME INSURANCE LIMITED Full time

    Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance...

  • Client Relationship Manager

    2 weeks ago

    Singapore FERGUS CONSULTANCY GROUP PRIVATE LIMITED Full time

    Diploma and above - Any University Degree Job Scope - Client Acquisition - Client Onboarding - Manage existing clientele base - Maintaining and strengthening client relationship What we can offer: - High Commissions and Bonus structure - Unlimited earning potential - Fast Track career progression - Friendly Work Environment