Desktop Engineer

Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
- Perform troubleshooting for client platform

related problems.
- Respond promptly to incident, investigate & provide temporary & permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Manage client platform implementation/upgrade project.
- Perform on research/evaluation of client platform tools.
- Provide systems related technical advice to customers or project team.
- Manage client platform management systems.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Perform client platform related presales tasks.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure
- operation consistency across project/facility

management teams.

**Job Type**: Contract
Contract length: 12 months

Pay: $2,000.00 - $2,800.00 per month

**Benefits**:

- Health insurance

**Experience**:

- Desktop : 1 year (preferred)

Work Location: In person