Snr IT Analyst

We’re not like most. We don’t just overcome obstacles - we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear - we create it. Meet ASM. A company that has been searching for people just like you._

**Who is ASM?**

ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,600 employees based in 14 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful.

**ASM, an inclusive workplace**

We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients.

**Position summary**:
In this role, it is expected to review existing BPM solutions to determine and propose the effective optimization of the system and lead any new development or deployment following industry standards and best practices.

**This role will be based in**: Singapore

**Critical Work Functions**:

- Technical owner of these BPM (workflow) solutions as K2, Microsoft Power Apps and Chat Bots
- Define governance for the BPM platform and drive towards establishing the Center of Excellence within the organization
- Ensure the best practices are followed by the delivery team and govern it tightly from the release management perspective
- Fronting new initiatives leading the technical side of delivery ensuring stakeholder expectations are met
- Constantly review and ensure the system performance and to ensure no impact to the business users
- Front and ensure the support team provides quality delivery, quality and feasible solutions

**Key Responsibilities**:

- Accountable for all aspects of system and lead any new development or deployment following industry standards and best practices for the business solutions planned to be delivered, and ensuring quality delivery of the requirements fulfillment
- Ensure best practices are followed and perform code review on the deliverables from the support team
- Drive user adoption for newer technologies in BPM that are measurable
- Business stakeholders and key user management
- Degree in Computer Engineering
- At least 8 years of IT experience including a minimum of 2 years as technical lead managing or leading delivery in **BPM** and **Chat Bot solutions**:

- Must have experience in programming languages (Developer) such as Microsoft.Net (Web and Client), ASP, ASP.Net MVC, Java Script, HTML, HTML5, CSS, Microsoft IIS, Web Services (SOAP or REST), Microsoft WCF and ASM.NET Web API, C#, Microsoft SQL and Microsoft data verse
- Must have at least 1 of the Chat Bot tools experience in either Blue Prism or Automation Anywhere or Microsoft Power Automate or SAP iRPA
- Preferably to have certifications like Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSA) or equivalent from other BPM product certifications will be an added advantage.
- Preferably at least 2 years experience in delivery related to user adoption.
- Familiar and comfortable with change management processes.
- Experience managing external vendors to deliver exceptional value.
- Experienced in managing senior business stakeholders (up to Director level).

Job Req Number: 19968
- From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating, and delivering on our vision - a shared vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love._

**Be part of our exciting future and join our team today