Snr Consultant, Salesforce

3 days ago

Singapore NCS Full time

**Snr Consultant, Salesforce**:
**Date**:28-May-2021

**Location**: Singapore, Singapore

**Company**:Singtel Group

Business used to rely on technology, now business is technology, and customer experience is the IT experience. Navigating and harnessing this digital transformation quickly is how to get ahead but it comes with challenges. NCS designed to help accelerate digital transformation by making Hybrid IT simple and powering the new way of operations. By leveraging NCS’s strength in infrastructure, partner ecosystems and end-to-end lifecycle experience, solutions are optimized supporting unique business demands.

The Transformation Office brings together a creative workforce that innovates and revolutionise our workplace & customers’ experience. We imbue a culture of commitment to operational excellence, collaboration, people development, and creative thinking. We inspire an outcome that transforms and modernised the way people live and work.

The Senior Consultant is responsible to develop software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements.

**Responsibilities**

Project Delivery
- Provide technical leadership in project(s) or major modules independently.
- Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
- Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
- Lead and guide the team in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
- Lead the team in investigation on all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
- Prepare & maintain up-to-date system documentation.
- Ensure codes comply with NCS security guidelines

Teamwork
- Design
- Lead and work with the team to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
- Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
- Participate in peer reviews to improve project quality
- Possess relevant system development / maintenance experience using Salesforce technologies
- Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards
- Strong problem-solving skills and ability to think out of the box
- Team player with strong communication and interpersonal skills
- Coach, train and mentor Consultants.
- Self-motivator with a positive attitude and with high energy
- Customer focused
- Proficient in written and spoken English
- Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
- Able to travel as required

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