IT Service Desk Agent

Job Overview:We are looking for a dedicated Customer Service Agent to handle inbound and outbound calls related to car park issues, as well as other services such as waste management and public cleaning. The ideal candidate should be an active listener with excellent problem-solving skills, able to maintain professionalism while assisting customers,...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service to customers over the phone. - Listen, probe and question in order to clarify and understand customer needs - Any other ad-hoc tasks assigned **Requirements**: - Singaporean only - N Level and above - Able to commit to office hours...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service to customers over the phone. - Listen, probe and question in order to clarify and understand customer needs - Any other ad-hoc tasks assigned **Requirements**: - Singaporean only - N Level and above - Able to multitask - Able to...

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens. **Role and Responsibilities** - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed...

**FULL-TIME CALL CENTRE AGENTS** **NO WORK QUOTA FOR FOREIGNER** **Location**: Henderson Road **Working Hours**:Monday to Friday, 8.30am - 6pm & Saturday, 8.30am - 1pm [Must] **Salary**:$2300 **Function**: The Call Center Agents are our primary point of contact [non face-to-face] for our existing and prospective clients. The agent needs to ensure the...

Roles & Responsibilities We are operating a TCM clinic, offering attractive remuneration packages (Basic + Attractive Commission). The **Senior/ Front Desk Receptionist **is required to handle administrative duties, assist in the up-keeping of the clinic, and provide professional customer service at all times. - Registration of new and existing customers -...

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens. **Role and Responsibilities** - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within...

**Job description** **Key Responsibilities**: - Handle outbound and inbound calls from individuals regarding bills and related inquiries with professionalism. - Provide assistance and information on billing processes, payment options, and insurance claims. - Ensure accurate documentation of conversations and transactions in our systems. - Collaborate...

Able to perform guest check-in/check-out and cashier duties - Ensure sufficient guest rooms and perform rooms block when necessary - Handling guest inquiries with knowledge and ensure the safety of customers - Manage customer satisfaction and handle complaints from guests - Coordinating with housekeeping and ensure the workflow is running smoothly - Prepare...

**Job Overview**: **Key Responsibilities**: - Handle inbound and outbound calls related to car park issues and other services. - Provide calm and professional support to drivers, even in challenging situations. - Log customer inquiries, issues, and resolutions accurately in the system. - Coordinate with internal teams to resolve parking or facility-related...