Account Manager

Hogarth Worldwide is the world's leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world's most famous brands.

**Diversity & Inclusion**

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

**What does an **_Account Manager (Print/Digital)_** do at Hogarth?**

The Account Manager is the primary day-to-day contact with our client's Marcom team and works closely with the client's Producers, Project Managers, Image Producers, Print Production Manager, and Channel Sales Program (CSP) Managers to implement Channel campaigns in SEA.

This is for upcoming short-term projects that will happen intermittently throughout the year. This is a long-term freelance arrangement and the ideal person would be a full-time freelancer who's looking for a long-term partnership. Each project is likely to last between 3-5 weeks and may require the team to work full days on-site at the office in Singapore. Currently, we are likely to require this person between July to early September.

**Key Responsibilities**:

- Manage localization of all Channel marketing materials on the agency side
- Build strong client relationships which enable a clear understanding of our clients Channel partner structure and print vendors. Be the 'go-to' person on their projects for Channel Marketing localization and production.
- Build strong internal relationships across the agency (Traffic, Content, Interactive, Studio, Print Production, Finance and Operations)
- Update daily tracker during live project - shared with Producers and Deployment
- Update processes based on collaboration with Producer's
- Own the basics of client service including creating and updating agendas, timing plans, contact reports, and cost estimates
- Communicate the briefs to the studio and print production teams, and ensure that the correct creative direction is being taken
- Immerse yourself in the client's brand and offering
- Set and manage client expectations ensuring they follow the agreed workflows
- Manage the approval of quarterly budgets, flagging important budget fluctuations to the client and line manager
- The ability to write, prepare and present project documentation, presentations and reports
- Ensure that the line manager is aware of all client issues and proposed solutions (including potential delays) to ensure swift resolution and avoid further escalation
- Act as a brand QC/Guardian - always ensure brand guidelines, QC checklists and procedures are followed
- Keep GAD/CSD and FD informed of any circumstances which would positively or negatively affect forecasts.
- Demonstrate a thorough understanding of the Hogarth business model, services and technology
- Organize teamwork, create a balanced work schedule and ensure people are able to deliver results

**Requirements**:

- Degree or diploma and a minimum of 5 years solid agency experience preferred, gained working on global retail and/or shopper accounts, from creative development to final production
- Good knowledge of print, color retouching and digital artwork productions processes and best practices
- Experience in financial management and understanding the importance of accurate financial management
- Excellent spreadsheet skills in both Excel and Numbers. Demonstration of past experience in managing complex spreadsheets
- Excellent communication skills, written and verbal, in English. Able to communicate in Vietnamese, while not necessary is a bonus.
- Attention to detail, analytical thinking ability and passion for the work are essential
- A hands-on, can-do approach to solving problems
- The ability to prioritize and work quickly and efficiently within very tight time frames.
- Must be able to travel as required, sometimes several weeks at a time

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