Customer Service Specialist

2 days ago

Singapore Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

The Customer Service Specialist (CS) reports to the Executive/Operations Manager. The scopes listed below is a general work scope that applies to all CS. Update WMS for inbound, outbound, import & export shipment and duty payment of the car. Update date inventory records and location plan for movement of the cars whenever required (inbound cars, shifting of cars to outbound cars and etc). Facilitate daily transportations. Communicate with customer regarding daily order requests and local delivery, collection and events arrangements and liaise with controller to ensure customer satisfactory. Ensure that all relevant transaction records (location plan, daily inventory reports and permits) are accountable and maintained neatly in hard and soft copy. Update daily reports and tally with the inventory '“ make sure data match WMS records, number of cars per location in location plan. Ensure monthly storage to be billed on the same month and overflow storage to be billed beginning of next month, transportation billing for every job done.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.

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