L1 Helpdesk Support

**Job Details**: - Manage the IT Helpdesk hotline and incoming mailbox - Troubleshoot and resolve IT related issues whenever possible - Logs and assigns tickets to respective Engineers - Assist with IT Procurement - Assist with IT Asset Management - Assist with liaising with IT vendors - Be responsible for any other duties being assigned by the...

**Job Highlights & Staff Benefits** - Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential - Annual performance bonus - Annual increment - Team bonding activities and birthday vouchers - Leave, Medical and Dental benefits - Education sponsorship and fully paid external training **Responsibilities**: - Ensure systems...

**Job Requirements and Qualifications**: - Primary Skill: Customer Service Operations - At least 1-2 years of customer service experience - Have certain IT knowledge (eg: mobile apps) - Internet Savvy **Job Roles and Responsibilities**: - Provide technical support for resolution of customer IT problems, incidents, issues, requests, and queries. - Liaise...

This role involves working on rotating shifts (AM or PM). 5-day work week; Rest days may be scheduled on weekdays.Job Summary:We are seeking a responsible and service-oriented Facilities Coordinator (Helpdesk) to manage feedback, service requests, and incident reports related to building and facilities operations. This role acts as the first point of contact...

3 years exp **Roles & Responsibilities** - Analyzing, designing, developing, testing and maintaining the PeopleSoft Campus Solutions (CS) for the campus community. - Enhancement to existing system / new project development work, - Maintenance of up-to-date documentation of program changes and testing procedure - Provision of monthly work progress report...

Act as the site microbiology subject matter expert; provide microbiologist expertise and develop monitoring strategy and operation framework. Ensure that all site utilities, water, environmental monitoring, and product testing activities are properly analysed and executed, and the results recorded in full compliance with current Good Manufacturing Practice...

**About the Opportunity** The IT Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes...

The client is a well-known leader (manufacturing industry / Oil & Gas / Chemicals Gas) with a presence around the globe in more than 10 locations. Be responsible for leading the local IT teams across the SEA+I region to deliver exceptional IT client services to our group companies. You will be the technology champion who can provide the roadmap and drive...