Order Fulfilment Specialist

2 days ago

Singapore Career Edge Asia Pte Ltd Full time

$4900 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: East

**Responsibilities**
- Process new orders and order changes within set service level agreements via Oracle Order Management System
- Monitor Oracle alerts for order import, pricing or shipping error and rectify the errors promptly
- Manage database of customer master setups, customer item cross-reference and traffic profiles in Oracle
- Proactively monitor order holds status, communicating any issues to customers/Customer Operations Account Managers
- Responsible to identify customer order data issues between systems and perform some preliminary investigation before escalating to higher management and IT for further trouble-shooting and resolution
- Independently process RMA and replacement order request from customer/Customer Operations Account Managers and Customer Quality Engineers according to SOP within set SLAs and SOX requirements

**Requirements**:

- Degree/Diploma in relevant fields
- 1 to 2 years of equivalent related experience in Oracle/SAP
- Able to multi task on daily operational responsibilities as well as project related work in a deadline driven environment
- Good communication skills and positive mindset

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:

- **Salary Offer **$2500-$4900

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