Regional Support Coordinator

ASD - Airport Services Delivery
- Singapore
- Cathay Pacific
- Application Deadline
10 Feb 2025

Company Description

Let your passion fly We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go

Role Introduction

**Purpose**

To actively support the Regional Head of Airports by undertaking regional duties including finance, invoicing, logistics and general administration tasks to achieve economies of scale with one resource performing the same function consistently for multiple airports across the region.

To be responsible for generating monthly regional and ports performance report cards and support Global Airports Management with news articles for internal publication.

Key Responsibilities

Safety First, Quality Always
- To be aware of and follow daily routine works, the relevant local Health and Safety at Work Act, and the Airline’s global and local Health and Safety policies to ensure compliance is maintained at all times
- Support regional airport management to identify and mitigate personal, safety and security risks in the workplace for staff (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents

Administration, Finance and procurement
- Support the regional airport offices for office maintenance related issues as required
- Maintain inventory control and replenishment for the regional airport offices’ equipment including personal computers, mobile devices, laptops, etc.
- Assist with duty travel administrative issues for airport employees in the regional airport offices
- Assist and support the regional airport offices for purchasing and procurement activities with the SAP Enterprise Resource Planning (ERP) system, e.g. check-in, boarding gate, baggage and ramp related stocks and associated stationery ordering as required
- Work with the Finance team and support the regional airport offices for cash flow and inventory control
- Work with the Finance team to assist the airports to process the requirements for setting up purchasing channels of respective expenses and also invoice settlement
- Assist to process the regional airport offices’ related operational expenses, invoices and billing tracking and verification e.g. passenger consumed meal coupons, hotel and transportation expenses during flight disruption, office rental fee, airport authorities and government officials related charges

Budget
- Support the Regional Head of Airports in the annual budget preparation and coordinate with the relevant airports as required

Regional and Ports Performance Report Cards
- To compile and generate monthly regional and ports performance report cards, and assist the Regional Head of Airports for preparing monthly regional airports performance highlights for reporting to Airport Service Delivery

The Hub Stories
- To support the Global Airports Management and the support team for regional consolidation and author articles for publication on The Hub on a regular basis

Uniform and Training Coordination
- Liaise with the region’s airport offices and be responsible for logistics and coordination with Head Office for uniform orders, replacement and inventory control for both Cathay and Ground Handling Agent employees
- Be the point of contact for Head Office and the regional airport offices for airport Cathay employees including Ground Handling Agents for training coordination and associated logistics

Activities Coordination
- Assist and support on special events, regional meetings and conference logistics as and when required

**Requirements**:
(continue from above)

Cost efficiency and productivity
- Assist the Regional Head of Airports to support region’s airport offices to drive down costs in day-to-day operations
- Undertake any other reasonable task as required

E&A
- Emergency and Accident and Crisis Response responsibilities as required

Academic qualifications
- Post-secondary school or tertiary education certification is desirable
- High school graduation is a minimum standard is required

Knowledge, skills, training and experience
- 1 - 2 years of administrative working experience, preferably in airlines or airport services
- Experience in general finance and invoicing related activities
- Good analytical and numerical skills
- Good computer literacy including Word, Excel and PowerPoint
- Demonstrable ability to work independently
- Experience in being a committed and effective team player
- Strong interpersonal skills
- Ability to express thems