Freight Forwarding Specialist
1 week ago
**About us**
TCI EXPRESS is Asia’a largest express Delivery company focusing on Express LTL, FTL, Air Express, Rail Express, Cold Chain Express, and E-commerce.
We specialize in offering time-definite solutions across more than 150 countries.
**Tasks & responsibilities**
- Develop value propositions for new business opportunities within the industry vertical.
- Oversee service delivery to customers.
- Drive growth by planning linehaul operations for shipments, while closely monitoring movements to meet established SOPs.
- Coordinate with overseas hubs to ensure timely and smooth delivery of shipments to the final destination.
- To meet monthly KPI of SGD 100,000 with 6-8 percent PAT margins
- Handle strategic procurement and manage relationships with stakeholders.
- Coordinate and participate in regular account reviews to ensure customer satisfaction and retention of business.
- Communicate with airlines regarding shipment details.
- Collaborate with the Operations team to ensure customer expectations are met.
- Perform other duties as assigned.
**Qualifications & experience**
- Diploma / Degree in Business, Logistics, Supply Chain, or a related field.
- At least 2 years of working experience in air freight / International Air Cargo / Freight forwarding industry.
- Strong communication and interpersonal skills.
- Strong analytical and data-driven mindset with good planning skills.
- Excellent in Sales and marketing.
- Good understanding of Sales/Operations (frontline experience).
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- IATA certified, CHA knowledge
Remarks:
Reporting to Director
Work from home
Office hours 9 AM till 6 PM
Saturday half day if required by Director for review
Basic Salary + Commission
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