Customer Service Coordinator
5 days ago
**Principal Responsibilities**
- Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
- Coordinates with customers on the status of orders and delivery dates.
- Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
- Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
- Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
- Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
- Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
- Establish compliance with Linde safety standard, policies and procedures
- Evidence a strong personal commitment to Safety in the Customer Service Team
- Promote corporate values of the company.
- Other duties as assigned by supervisor.
**Required Qualifications/Experience**
- Minimum diploma holder in Business/Marketing/Admin / Supply Chain
- Strong interpersonal skills in customer service
- 2 years’ experience in customer service
- 1 year experience in gas company
-
Customer Service Officer
6 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Coordinator
1 week ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...
-
Service Coordinator
2 weeks ago
Singapore NLT VEHICLE SERVICE PTE. LTD. Full timeAre you an organized, customer-focused individual with a passion for the automotive industry? Join our dynamic team as a Service Coordinator and plays a vital role in ensuring smooth operations and excellent customer service! **Key Responsibilities**: - Corordinate and schedule vehicle servcing, maintenance, and repair appointments. - Serve as the primary...
-
Customer Service Coordinator
1 week ago
Singapore JOBALLY PTE. LTD. Full time**Customer Service Coordinator** The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. - Total client satisfaction. -...
-
Customer Service Coordinator
1 week ago
Singapore Convergint Singapore Pte Ltd Full time**General Description**: The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. **Main Responsibilities**: Total...
-
Customer Service Coordinator
2 weeks ago
Singapore CONVERGINT SINGAPORE PTE. LTD. Full time**General Description**: The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. **Main Responsibilities**: - Total...
-
Customer Service Coordinator
3 days ago
Singapore BLUE ELECTRIC PTE. LTD. Full timeStandby/Onsite to attend to service calls and customers’ needs - Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects - Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs - Monitor project plans, handle...
-
Customer Service Coordinator
11 hours ago
Singapore BLUE ELECTRIC PTE. LTD. Full timeJob Descriptions Standby/Onsite to attend to service calls and customers' needs Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects Site inspection and ensure the quality of work are achieved and comply with authorities/customers' needs Monitor project plans, handle...
-
Customer Service Coordinator
1 week ago
Singapore CONVERGINT SINGAPORE PTE. LTD. Full time**Thriving the CONVERGINT Way** Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values...
-
Customer Service Coordinator
3 days ago
Singapore DORMAKABA SINGAPORE PTE. LTD. Full time**Customer Service Coordinator We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places. Do you want your work to matter? Then join our team! At dormakaba, more than 16,000 people from all over the world work together and grow...