Customer Service Coordinator

3 days ago

Singapore DORMAKABA SINGAPORE PTE. LTD. Full time

**Customer Service Coordinator
We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you

**Objectives
**The Customer Service Coordinator is responsible for handling all customers’ requests and support service team in responding to maintenance services, repair work to meet and exceed customers’ expectation.
**Roles & Responsibilities**:

- Provides shared support to Sales and Operations team.
- Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
- Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators).

**Key Competencies**
- Good communication and coordination skills to enable interaction with internal and external customers effectively.
- Strong coordination skills
- Strong attention to details

**Qualification**:

- NITEC/Diploma in Business Administration/Engineering or equivalent discipline.
- Training will be provided for all fresh graduates.

**Benefits**:

- Learning culture where every employee is engaged in learning and development growth.
- Team programs and activities that celebrate individual and team’s success.
- Learning culture where every employee is engaged in learning and development growth.
- Company transport is provided (pick-up points: Boon Lay & Serangoon).

**Access your career at dormakaba today

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