Sales Supervisor
1 week ago
Here at **GINLEE Studio**, we're all about Making Fashion Matters.
We are looking for a Sales supervisor to join our expanding team. As an ambassador and the first point-of-contact in store, you are responsible for providing excellent customer service to our customers. This involves everything from selling merchandise in all sales channels, handling payments, managing stock and delivery to engaging customers and making sure that the merchandise are attractively displayed.
Job scope
- Achieve sales revenue (from offline and online stores).
- Supervise retail operations such as delivery of customer orders
- Implement marketing directives to deliver sales and promotion campaigns
- Maintain the visual merchandising plan to attract shoppers
- Deliver and supervise customer experience for 1-1 styling experience
- Inventory management
- Supervise and coach team on service and operation training
- Contribute to the growth of the business by supporting plans relating to driving seamless customer experience and care across channels.
Key Competencies
- Customer experience management
- Delivery management
- Inventory control
- Service excellence
- Resource management
- Analytical and problem solving
- Digital literacy - MS Excel, online store system, inventory system, POS, etc
Other Qualities
- Learner mindset to continuously improve on your performance and personal development.
- Service orientation and results driven to promote sales
- Well groomed, friendly, outgoing personalities
- Passion for people and the clothing industry
- Takes initiative and are proactive, and organised
- Flexible and manage your time against your schedule.
- Embrace GINLEE’s values - Creative, Authentic, Thoughtfulness
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