Carpark Supervisor

7 days ago

Singapore MARINA PROPERTIES PRIVATE LIMITED Full time

**At Pontiac Land, our Human Capital Vision is**:

- Each individual valued, respected and contributing. _
- Each team cohesive, learning and aligned. _
- Each leader serving, coaching and modelling excellence.**Exciting benefits and opportunities await talents who join us We seek to offer the following**:

- A nurturing and team-based culture, with structured training and career development opportunities
- Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits
- Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, subsidized lunch, birthday leave, examination leave and volunteer leave.

**Key Responsibilities**
- Ensure team officers perform their tasks effectively and efficiently;
- Conduct regular patrols of carpark premises and check on staff performances;
- Respond to and supervise responses to all emergencies such as power failure, equipment breakdown, etc. within the carpark;
- Enforcement of current authorities rules and regulations, such as 'No Smoking' in covered premises;
- Respond to and supervise responses to all fire and security alarm activations in the car park premises;
- To be in line with the company's procedures and policies;
- Investigate and report all security breaches and building defects at car parks immediately;
- Supervise and ensure driveway orderliness;
- Conduct briefings and training programs to ground officers on car park operations;
- Administer all aspects of car park operations and supporting the events held at the hotels;
- Enforcing workplace safety & health policies and procedures;
- Handling unruly and violent behaviours;
- Assist on lots closure to facilitate for smooth process on maintenance and repair to the various facilities rooms in car park, such as ejector pump maintenance, ceiling repair etc;
- Provide good service standards and service recovery;
- Act as liaison between LTA, SPF, SCDF on events for security arrangements and traffic advisories;
- Perform administrative tasks such as data collection and data analysis, daily accounting of cheques received etc; and
- Perform other duties assigned by superiors, which are deemed necessary for the holistic discharge of the responsibilities of the appointment.

**Key Requirements**
- Completed GCE ‘O’ Level & SIRD certified
- Minimum 3 years supervisors' experience
- Possess knowledge of the traffic regulations and must have a comprehensive understanding of car park equipment and technology
- Ability to juggle priorities and deliver excellent customer service in fast moving customer facing environment
- Good interpersonal skills and the passion to serve others
- Exhibits initiative, proactive in assisting the customers and good interpersonal skills
- Committed to customer care, diplomatic and remaining calm in confrontational situations
- Au fait with the Electronic Parking System & Parking Guiding System
- Flexible approach towards various working patterns
- Good observational skills required
- Competent in the management of car park operations
- Ability to interface with clients and customers internally and externally
- Previous management experience of third party contract providers
- Strong working knowledge of all relevant health and safety legislation and policies

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