Strategic Operations Internship

4 days ago

Singapore NTUC Health Full time

COMPANY DESCRIPTION

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.

DESIGNATION : Strategic Operations (Residential Care Division) Internship

RESPONSIBILITIES
- Support quality improvement and process optimization initiatives
- Assist to create and maintain comprehensive project documentation
- Support project planning, stakeholder management and drafting reports to management
- Drive implementation of multiple projects concurrently across the division.
- Work closely with internal and external stakeholders to understand various key work processes, gain better insight into a business problem and formulate data-driven approaches to resolving them, analyze and draw conclusions for presentation to management
- Support any operational resilience or business continuity and risk management activities
- Perform other related duties as assigned

**Learning Outcomes**
- Real-life experience of change management and execution in a healthcare environment
- Hone analytical, organizational, communication and writing skills
- Advance knowledge base in business process analysis, project management and healthcare digital strategy

QUALIFICATIONS
- Undergraduate degree, majoring in any course
- Interest and passion to contribute to the healthcare (community care) sector at large
- Proficient in Google Suite or MS Office
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
- Ability to handle multiple concurrent activities and projects.
- Able to persuade, negotiate and influence key stakeholders.
- Able to work independently with mínimal supervision and under pressure
- Excellent written and verbal communication skill
- Strong strategic and critical thinking

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