Project Manager

**Project Manager (Infra)**:
**Date**:27 Jun 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Overview

As an **Infrastructure Project Manager**you will be responsible for responsible for the managing and implementing of large scale IT projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

What will you do?

**Project Delivery**
- Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organisation
- Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
- Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
- Manage the scope definition and change control mechanism
- Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Director (PD)/Service Delivery Director (SDD)
- Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
- Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
- Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework and system failures
- Define project resources, performance reviews and post implementation evaluations

**Customer/ Vendor Management**
- Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
- Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
- Manage contracts and subcontractors
- Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
- Clear and open communication with customers on project issues or clarifications

**Business Development**
- Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
- Be involved in pre-sale activities

**Team Management**
- Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
- Plan, track and monitor the tasks assigned to the team leader/ members
- Delegate tasks effectively by providing clear and specific instructions and goals
- Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
- Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
- Participate in leadership activities and providing performance feedback and developmental coaching
- Monitor and improve team performance, providing leadership, coaching, and performance

**Technical Skillsets**:

- Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.
- Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.
- Virtualization: Knowledge of virtualization technologies (VMware, Hyper-V, KVM) for server consolidation and resource optimization.
- Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.
- Security: Awareness of security best practices, including access controls, encryption, and vulnerability management.
- Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, Jira) for planning, tracking, and reporting.
- Change Management: Knowledge of change control processes and tools to manage modifications to infrastructure.
- ITIL Framework: Familiarity with ITIL principles for service management.
- Scripting and Automation: Basic scripting skills (e.g., PowerShell, Python) to automate repetitive tasks.
- Disaster Recovery and Business Continuity: