Assistant Manager, End User Computing Singapore
6 days ago
DESCRIPTION
The key responsibilities include:
- Provide level 3 technical support on end user computing.
- Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing.
- Participate in the IT Service Desk modernization project.
- Train service desk staff on operational procedures and troubleshooting techniques.
- Assist the IT Operations Manager to supervise the outsourced IT Service Desk and the on-site support engineers.
- Assist the IT Operations Manager to update policies and procedures for service desk and end user computing.
- Collaborate with other IT functions to render suitable resolution and services.
- Manage end user hardware and software inventory.
**REQUIREMENTS**:
- Bachelor’s degree in computer science or a related technical discipline.
- ITIL v4 certified.
- Microsoft Modern Desktop Administrator Associate.
- 5 - 8 years of End User Computing support experience covering Level 3 support, platform imaging and deployment as well as image testing and automation.
- Familiar with the ITSM framework.
- Good knowledge of industry wide End User Computing platform products, technologies, standards, suppliers, and best practice, recognizing industry direction and strategies.
- Working knowledge of Windows Operating System environment (Windows 10, 11), Microsoft 365 and Azure Active Directory are essential.
- Operation experience or prior implementation experience in ServiceNow is an advantage.
- Prior scripting experience with Windows PowerShell for automating administrative tasks.
- Proven customer service, good verbal communication skills, process improvement, problem solving, teamwork, and quality assurance.
- Good organizational and planning skills.
-
Assistant Manager, End User Computing
6 days ago
Singapore Kuok (Singapore) Limited Full time**The key responsibilities include**: - Provide level 3 technical support on end user computing. - Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing. - Participate in the IT Service Desk modernization project. - Train service desk staff on operational procedures and troubleshooting techniques. -...
-
Assistant Manager, End User Computing
6 days ago
Singapore Posh Full timeThe key responsibilities include: - Provide level 3 technical support on end user computing. - Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing. - Participate in the IT Service Desk modernization project. - Train service desk staff on operational procedures and troubleshooting techniques. -...
-
EUC Engineer
5 days ago
Singapore dtcpay Full timeEnd User Support Specialist – Responsibilities Provide day‐to‐day end‐user support for hardware, software, and applications. Perform installation, configuration, and maintenance of desktops, laptops, and mobile devices mainly iOS. Support and administer identity and access management via Okta (user provisioning, access requests, troubleshooting SSO)....
-
End User Computing Platform Engineer
1 week ago
Singapore U3 Infotech Pte Ltd. Full timeEnd User Computing Platform Engineer (Singapore) End User Computing Platform Engineer will support developer tools standardization and Microsoft AVD rollout. **Role/Job Description**: Provide software installation and patching support. Provide end user devices desktop (physical or virtual). Ensure end user software are compliance and versioning are up to...
-
End-user Computing Lead
2 weeks ago
Singapore INTERNATIONAL FRENCH SCHOOL (SINGAPORE) LTD. Full time**MISSION** Under the supervision of the IT Director, the **end-user computing lead**is responsible for implementing the school’s IT strategy in terms of **end-user computing, software deployment and devices fleet management (MDM).** The aim is to provide the IFS users with a secure, efficient and innovative IT system fulfilling business needs, and to...
-
Information Technology
1 week ago
Singapore Singapore Airlines Full timeWork closely with internal stakeholders and external vendors to efficiently manage and deliver EUC projects, ensuring successful implementation within defined timelines and budgets. - Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to...
-
End User Computing
6 days ago
Singapore LINKLATERS SINGAPORE PTE. LTD. Full time**Purpose** This role exists in the End User Device Management team, as part of a group of skilled support and implementation staff responsible for the management, administration, delivery, and integrity of the mobile and endpoint computing infrastructure for some 6,500 end users globally. **What we are looking for** - Fluency in spoken and written...
-
Principal Consultant
2 weeks ago
Singapore HTC SOFTWARE SINGAPORE PTE LTD Full timeWe are looking for a Senior End User Computing Lead Consultantin Singapore. Key Responsibilities and Key performance indicators 8-10+ years of experience in IT, with at least 5 years in Intune and EUC management. Strong expertise in managing Windows and Mac devices in hybrid and cloud environments. In-depth knowledge of Azure AD, Microsoft 365, and other...
-
End User Computing
2 weeks ago
Singapore Tata Consultancy Services (TCS) Full time $80,000 - $120,000 per yearRole: EUC Technical LeadRequired Technical Skill Set: End User Computing Leading Experience [Win 10/11, Mac, Workspace1, UEM, EDR Sentinel One, MFA, SSO, Asset Management]Desired Experience Range: 10+ Years of ExperienceMust-HaveOversee all Deskside (EUC) and RDS support activities across Windows 10/11, MacOS, and BYOD devices.Manage RDS support using One...
-
Information Technology
5 days ago
Singapore Singapore Airlines Full timeInformation Technology - End User Computing (EUC) Engineer Job Description The successful candidate will join the SIA Group's IT Infrastructure team. In this role, you will play a pivotal part in driving the transformation of End-User Computing (EUC) through the integration of AI-driven solutions and automation, ensuring a secure, efficient, and future-ready...