Team Lead, HR

2 weeks ago

Singapore TMF Group Full time

**Job purpose**
Responsible for the delivery of an assigned client portfolio and ensure the delivery of the agreed scope of services detailed in the service agreements with clients. Review the work completed by Senior Executives/Executives/Associates/Assistants, ensure compliance with established processes, adherence to ISAE/OSPAR/ISO standards. Act as the “back-up” for Executives in the team. Assume direct payroll/service delivery of clients under situation of crisis or during period of team members’ absence. Respond to clients’ new requests, escalations, and feedback and resolve any service gaps and put in place corrective actions. Ensure client satisfaction rate is achieved.

The Team Lead shall orientate and coach new hires, organize team meetings etc. The Team Lead shall ensure all reporting are fulfilled on time and ensure at all times clients critical documents such as work instructions, payroll calendar, trusted source, etc. are updated.

**Key Responsibilities**
- Review each client documentation (work instruction/payroll calendar/trusted source/network folders, etc.)
- Perform review of services completed by the team
- Perform banking authorisation for payroll transactions, review bank reconciliations and payroll funding requests
- Ensure periodic action such as IRAS reporting, CPF submission, statutory leave claim deadlines are met
- Review service delivery process, propose/implement improvements to improve client satisfaction and employee satisfaction
- Adherence to ISAE 3402 / OSPAR / ISO 27001 standards
- Gather client new requirements, provide time/effort estimate to supervisor, develop proposals/CRN
- Ensure that each client service agreement is in order and that client are invoiced correctly
- Monitor client invoice payment status. Initiate escalations where clients have overdue payment exceeding 90 days
- Update required reporting
- Keep up with statutory changes related to employment, payroll, etc.
- Ensure clients are notified on statutory changes
- Maintain good relationship with clients through client visits/client reviews
- Coach junior team members and review their work
- Completes time sheet in an accurate and timely manner
- Assist in ad hoc projects as assigned.

**Job specific requirements**
- Diploma/Degree holder in Human Resource Management or Business or Accounting or any related disciplines is preferred.
- Minimum 3 - 5 years of experience in payroll computation.
- Well-versed in Employment Act, tax practices and pension and related statutory policies.
- Good command of written and spoken English
- Previous experience in outsourcing firms will be an advantage

**Make an impact**

Our global presence in more than 80 countries allows you to impact how global and diverse clients do business as well as give back to the global communities we operate in

**Be part of One TMF**

At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

**A world of opportunity**

Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.

  • HR Team Lead

    2 weeks ago

    Singapore TALENTSIS PTE. LTD. Full time

    Lead a team in delivering HR Business Process Outsourcing services, including recruitment, internships, scholarships, training, leave and benefits administration, events, data entry, reporting, and analytics. - Ensure operations run smoothly and comply with policies, SOPs, and client expectations. - Review and approve team deliverables to maintain quality...

  • HR Team Lead

    2 weeks ago

    Singapore ST Engineering e-Services Pte. Ltd. Full time

    Overview Job Descriptions: Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment, scholarship, and internship management, leave and benefits administration, training administration, events management, as well as, data entry, reporting and analytics. Ensure the smooth running of operations in accordance to...

  • HR Team Lead

    1 week ago

    Singapore Success Human Resource Centre Pte Ltd. Full time

    - 2 years contract (renewable) - Up to $4500 - Mon – Fri: 8.30am - 6pm - Paya Lebar Job Responsibilities: Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment, scholarship, and internship management, leave and benefits administration, training administration, events management, as well as, data entry,...

  • Team Lead

    2 weeks ago

    Singapore ASSEMBLY WORKS HR PTE. LTD. Full time

    Assembly Works is a Singapore-based corporate services group providing integrated accounting, tax, corporate secretarial, and HR solutions. We partner with local and international clients to deliver practical, technology-enabled business support across multiple markets. What You'll Do Lead day-to-day accounting operations and review deliverables from...

  • Inside Sales Team Lead

    2 days ago

    East Singapore HR Affiliates Full time

    The inside sales representative will partner the external sales representatives to serve our customers and deliver a high-level of service to them. The role is an important customer connector and relationship builder. - Proactively contact new and existing customers to canvass for new product sales leads or give advice on general product queries. - General...

  • Customer Service Team lead

    1 week ago

    Singapore The Supreme HR Advisory Full time

    Overview Job Title : Customer Service Manager Location : Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work)Working Days & Hours : Monday to Friday, 8am to 5pm Basic Salary : $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply)Requirements Bachelor's Degree in Business...

  • HR Executive

    23 hours ago

    Singapore ISO Team Full time $42,000 - $63,000 per year

    Statement Of Purpose (Overall Purpose of Job)Provide day to day operation handling full Human Resource (HR) spectrum as well as work pass and payroll administration and assist in internal and external audit.Major Duties & Responsibilities(A) Specific :Provide support in recruitment process such as job posting, sourcing, screening, coordinating of interview...

  • Team Lead/Manager

    1 week ago

    Singapore AccountStaff Full time

    Responsible for overseeing the end-to-end delivery of outsourced human resources and payroll services to multiple client organizations. This role combines operational excellence with client management, ensuring that all HR and payroll processes are accurate, compliant, and delivered in a timely manner. The incumbent provides advisory support to clients and...

  • Head of HR

    2 weeks ago

    Singapore Perennial HR Full time

    A well funded start up organisation is currently recruiting for a Head of HR to set up and develop the HR function across a group of companies. This is an exciting opportunity to join a growing company. **Key Responsibilities**: - Lead and develop the HR function for the business serving as a strategic HR Business Partner to the leadership team and...

  • Head of HR

    4 days ago

    Singapore Perennial HR Full time

    Overview A well funded start up organisation is currently recruiting for a Head of HR to set up and develop the HR function across a group of companies. This is an exciting opportunity to join a growing company. Responsibilities Lead and develop the HR function for the business, serving as a strategic HR Business Partner to the leadership team and the...