Technical Support Analyst

JD - End User Computing / AV Support Analyst **Purpose and Scope** **Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate...

JD - End User Computing / AV Support Analyst **Purpose and Scope** **Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate...

Diploma / Degree in Computer Science / Computer Engineering - Minimum 2 years of relevant working experience preferably in telco/service industry - Good understanding of TCPIP, Telephony, Internet, Windows and LAN/WAN technologies - Excellent interpersonal and communication skills - Ability to work on rotational shift roster and weekends / public holidays

**General**: - Critical incident handling and escalation response. - New report and rules creation/configuration. - Integrate SIEM with new devices or event sources. - Troubleshoot and resolve the SIEM integration issues. - Provide feedback for device management practices and engineering requirements. - Cross-verify incident details that are recorded by...

Description **Key Responsibilities** - Proactively monitor the environment to detect and implement steps to mitigate cyber-attacks before they occur. - Provides technical expertise regarding security-related concepts to operational teams. - Review, investigate, and respond to real-time alerts within the environment. - Review real-time and historical reports...

**Analyst / Programmer** Full time You will be part of a team that performs system development using Microsoft development suite such as VB and VB.Net. You will have the opportunity to learn Oracle Database and incorporate it into your arsenal of IT skills. You will use your technical skills to manage the daily operation of the company information system...

**Key Roles & Responsibilities**: - Develop system according to audit requirements, rules and regulations. - Liaise with DBA team to gather feedback on database design and provide remedy - Create and document unit test and assist QA team and users to finish QAT and UAT. - Participate in supporting, troubleshooting and resolving issues for existing...

**JD - End User Computing / AV Support Analyst** **Purpose and Scope** **Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate...

**Organization**:At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...

**ESSENTIAL DUTIES AND RESPONSIBILITIES** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned - 25% Serve as liaison between Operations and Finance Attend meetings...