Sr. Business Intelligence Consultant

**Visier gives organizations a Workforce AI Edge: a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. The company is the global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All Visier technology is underpinned by its Real-time People Data Platform, which uses AI to unlock the business-transforming potential of people data, work data, and the fusion of both.**

**Founded in 2010 by the pioneers of business intelligence, Visier has over 60,000 customers in 75 countries—including enterprises like BASF, Panasonic, Experian, Amgen, eBay, Ford Motor Company, and more.**

To support our continued momentum and our valued customers, Visier is currently seeking SaaS Implementation Consultants to join our growing Customer Experience team. Within this critical customer-facing role, you will work directly with external customers and internal stakeholders throughout the implementation process of our flagship enterprise solution.

**What you’ll be doing**
- Use your consulting skills to maintain B2B customer relationships, gather customer requirements, provide them with technical guidance and direction, and set expectations accordingly
- Translate and present data requirements clearly and professionally to our customers, enable them to source and provide the required data and to validate their solutions
- Leverage expertise in data-warehousing techniques, database management systems and analytic solutions throughout the implementation process
- In collaboration with Customer Success Managers, Implementation Managers, Advisory Services Consultants, and Solution Architects, proactively own the technical implementation and configuration of multiple, parallel projects, while achieving high-quality results in a timely manner
- Provide technical leadership, oversight, and feedback to your peers, review their implementations and configurations to ensure high quality of work and best practices are followed
- Continuously evaluate current tooling, practices, and processes for efficiency, define and champion improvements to how we work
- Continuously acquire new skills and proactively seek to broaden your expertise and domain knowledge, engage as an early adopter of our ever-evolving platform capabilities and tooling

**What you’ll bring to the table**
- Tertiary or additional professional education in a technical discipline such as computer science, engineering, data science/engineering
- Excellent demonstrable verbal and written communication skills - you strive for transparency, assume positive intent, seek to understand, encourage creative conflict, and thrive on open feedback
- Minimum 5 years’ worth of experience in analytics which may include working with business intelligence, data visualisation tools e.g. Tableau, MS Power BI), building reports or dashboards
- Experience in database management systems and data set integrations
- Strong knowledge of data extraction, transformation, and loading (ETL)
- You have been a lead consultant (ideally in SaaS implementations) with external clients and are confident in your ability to coach them through multiple solutions for the best possible outcomes
- Strong analytical and problem-solving skills, ability to think through complex problems and come up with creative solutions
- Demonstrated experience in managing multiple deliverables and stakeholders in parallel with competing levels of priority
- You are comfortable learning and working autonomously making the most out of the resources at your disposal
- Able to work remotely and be a collaborative team player that builds positive relationships with other team members
- Ability to maintain accurate customer documentation and case management records
- Demonstrated track record of contributing to process improvement