Operational Technology

3 days ago

Singapore ServiceNow Full time

**Company Description**
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

This role is a Pre-Sales/Sales Engineering/Solution Consulting role. You will partner with sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions.
- Create and contribute in Sales campaigns focused on Operational Technology
- Serve as a thought leader on Operational Technology for ServiceNow
- Strong alignment with Product Management and Engineering teams on roadmap and field feedback from customer and industry lens
- Create and support programs that enable Solution Consultants to demonstrate the value of Operational Technology
- Demonstrations of solutions, both standard and tailored to prospects and existing customers around Operational Technology and ServiceNow
- Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
- Supporting Marketing events - user conferences, trade shows, webinars, etc.
- Staying current on competitive analysis and understand how to best position ServiceNow solutions.
- Understanding business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, licensing models, etc.

**Qualifications** To be successful in this role you have**
- Domain expertise in Operational Technology and/or related industries (Oil and Gas, Retail, Manufacturing, Plants, Other)
- Experience or knowledge of OT related technologies and standards (examples: Nozomi, Dragos, Claroty, Siemens Industrial Asset Hub, etc )
- Experience with ServiceNow platform is highly desired.
- Strong Pre-sales or consulting experience desired to become trusted advisor.
- Exceptional communication and presentation skills to include technical and business concepts.

FD21

**Additional Information** Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**Accommodations**

**Export Control Regulations**

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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