Area Manager
1 day ago
**Retail Area Manager**
The Retail Area Manager is responsible for overseeing and managing the performance of multiple retail stores within a designated area. This includes ensuring that each store meets or exceeds sales targets, provides exceptional customer service, and maintains high operational standards.
**Responsibilities**:
- Train and supervise retail colleagues within the designated area.
- Conduct performance evaluations to ensure continuous improvement.
- Set and monitor sales targets for each store.
- Ensure all stores deliver exceptional customer service, creating a positive experience.
- Address customer inquiries and resolve any escalated issues.
- Perform periodic audit on retail operations to ensure compliance with company polices.
- Identify areas for improvement and maintain operational excellence.
- Ensure that stores are visually appealing, with displays and layouts that enhance the customer experience and stores adhere to all legal and safety guidelines and regulations.
- Monitor sales and key metric performance across various outlets within the designated area of responsibility and provide regular updates to corporate office.
- Analyze sales reports and provide insights into the factors driving fluctuations in sales, where possible. Identify potential growth opportunities and make recommendations for new store locations or expansions.
R1987251 Lim Beng Hock
21C0430 A Dreamworks Company Pte Ltd
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