Front Desk Receptionist

6 days ago

Serangoon, Singapore Aw & Sons Group Full time

_**Join Our Team at MBER - Front Desk Receptionist**_

**Employment Type**: Full-time | Shift-based | 5.5 working days (5-day week may be considered)
**Salary**: $2,000 - $2,500/month
**Reports To**: Front Office Manager
- **About MBER**_

**MBER** is more than just a place to stay, we are a **lifestyle-forward co-living brand** built around connection, creativity, and conscious living. We’re reshaping the way people live and work, building vibrant, inclusive spaces where community comes first.
- **Your Role: Front Desk Receptionist**_

As the welcoming face of MBER, you’ll be the first point of contact for our residents and guests. You’ll help create a warm, seamless, and professional front-of-house experience, while supporting day-to-day operations and contributing to a thriving community.
- **What You’ll Do**_
- Greet residents, guests, and walk-ins warmly and professionally
- Manage check-ins/check-outs, payments, and guest folios
- Respond to guest requests, issues, and feedback in a timely manner
- Maintain accurate guest records and room logs
- Share information on amenities, events, and house rules
- Support and promote in-house events and activities
- Coordinate with housekeeping, maintenance, and sales teams
- Maintain a clean and organized front desk area
- Assist with admin tasks and handle mail/packages
- Report incidents and guest concerns to management
- **Who You Are**_
- Friendly, professional, and approachable
- Excellent communication and customer service skills
- Organized, proactive, and able to multitask in a fast-paced setting
- Flexible with shifts (weekends, evenings, holidays if needed)
- Minimum GCE ‘O’ / ‘N’ Level
- Prior front desk experience and PMS knowledge are a bonus
- Passionate about community living and people-focused work
- **What You’ll Get**_
- Competitive Salary: $2,000-$2,500
- Growth Opportunities: Be part of a brand with bold expansion plan
- Vibrant Workplace: Work in a dynamic and inclusive co-living community
- Career Development: Opportunities to grow and learn within the MBER team
- Benefits Package: Health insurance and more (details to be confirmed)
- **Ready to be the heart of our front desk?**_

Pay: $2,000.00 - $2,500.00 per month

Schedule:

- Holidays
- Shift system
- Weekend availability

Work Location: In person

Expected Start Date: 01/09/2025

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