Flight Concierge Executive

2 weeks ago

Seletar, Singapore WingsOverAsia Pte Ltd Full time

**Responsibilities**:

- Customer meet-and-greet, flight concierge related hospitality support and coordinating customer requests and exceed customer’s service expectations
- Perform day-to-day flight operation duties and Duty Officer for specific flights
- Receive, track and coordinate requests for ground handling, flight support including membership flight.
- Administrative support for pre-flight paperwork, preparing required airport/flight documents for flight crew
- Monitor progress of flights and assists pilots as required
- Coordination of logistics for private aircraft flight operations
- Handle and resolve customer complaints and concerns in a calm and respectful manner
- Participate in the Company Safety & Quality Management System, in accordance to the safety and quality policy framework and be pro-actively involved in promoting a positive safety culture environment
- A key team member in the company’s safety action group, assist with audits and inspection.
- Identify and report potential hazards and challenges as well as occurrences as required by the Company’s reporting system
- Adhere to safety guidelines and maintain safe working conditions for yourself and others
- Communicate with managers to manage daily schedules
- Comply with all airport authority and security requirements
- Assist in various other administrative or operational duties as directed from Flight Ops Manager

**Requirements**:

- Prior experience in flight operations, flight dispatch or flight planning is highly desirable
- Able to communicate/write in English and Mandarin/Malay or Bahasa Indonesia fluently, for purposes of customer facing written/verbal communications with customers from North Asia and regional countries
- Class 3 driving state license is mandatory with a clean record
- 5 days’ work week (Mon-Sun) or 44 hours work week and willingness to work a flexible schedule including 24-oncall, night, weekend-shift duties and holidays.
- Proactive, passionate, meticulous and with a strong safety mindset
- Strong teamwork and communication skills
- Punctual and excellent customer service skills & attitude
- Pleasant, courteous and outgoing personality with lots of smiles

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $4,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Holidays
- Shift system
- Weekend availability

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Work Location: In person

  • Flight Concierge Executive

    2 weeks ago

    Seletar, Singapore WingsOverAsia Pte Ltd Full time

    **Responsibilities**: - Ramp team - customer meet-and-greet, flight concierge related hospitality support and coordinating customer requests and exceed customer’s service expectations - Perform day-to-day flight operation duties and Duty Officer for specific flights - Receive, track and coordinate requests for ground handling, flight support including...

  • Customer Service Agent

    2 weeks ago

    Seletar, Singapore Jet Aviation AG Full time

    **Customer Service Agent (Flight Operations)**: - Location: Singapore, SG, 797799 - Flexible Work Arrangement: Onsite - Job Category: Fixed Base Operations (FBO) - Career Level: Executive - Requisition Id: 4687 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some...

  • Customer Projects Manager

    5 days ago

    Seletar, Singapore Jet Aviation AG Full time

    **Customer Projects Manager**: - Location: Singapore, SG, 797799 - Flexible Work Arrangement: Onsite - Job Category: Aircraft Maintenance Repair & Overhaul (MRO) - Career Level: Executive - Requisition Id: 4543 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some...

  • Executive, Golfing

    2 weeks ago

    Seletar, Singapore Seletar Country Club Full time

    **Responsibilities**: Assist and support the Golf Manager in ensuring the smooth daily operation of the Golf Department. Your duties shall include but not limited to the following: - Plan and organize Club golfing activities such as competitions, social events, workshops, and clinics, etc - Assist in the administration of SGA/SLGA related golf events held...

  • Certified Line and Ramp Services Agent

    6 days ago

    Seletar, Singapore Jet Aviation Full time $40,000 - $80,000 per year

    Certified Line and Ramp Services AgentLocation:Singapore, SG, 797799Flexible Work Arrangement: OnsiteJob Category: Fixed Base Operations (FBO)Career Level: ExecutiveRequisition Id: 4611Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide....

  • B2 Licenced Aircraft Maintenance Engineer

    6 days ago

    Seletar, Singapore Jet Aviation Full time $80,000 - $120,000 per year

    B2 Licenced Aircraft Maintenance EngineerLocation:Singapore, SG, 797799Flexible Work Arrangement: OnsiteJob Category: Aircraft Maintenance Repair & Overhaul (MRO)Career Level: ProfessionalRequisition Id: 4574Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50...

  • Licenced Aircraft Maintenance Engineer

    6 days ago

    Seletar, Singapore Jet Aviation Full time $104,000 - $130,878 per year

    Licenced Aircraft Maintenance EngineerLocation:Singapore, SG, 797799Flexible Work Arrangement: OnsiteJob Category: Aircraft Maintenance Repair & Overhaul (MRO)Career Level: ProfessionalRequisition Id: 4574Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50...

  • Workshop Technician

    2 days ago

    Seletar, Singapore Jet Aviation Full time $60,000 - $80,000 per year

    Workshop Technician (Interior Specialist)Location:Singapore, SG, 797799Flexible Work Arrangement: OnsiteJob Category: Aircraft Maintenance Repair & Overhaul (MRO)Career Level: Technicians / CrewRequisition Id: 4637Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some...