Specialist, Service Operations

1 day ago

Raffles Quay, Singapore Adtalem Global Education Full time

Opportunity at a Glance:
Reporting to the regional Operations Manager, the Service Operations Specialist is responsible for carrying out day to day ACAMS’ operational tasks whilst ensuring excellent service delivery to internal external clients or stakeholders.

**Responsibilities**:

- Data entry, order processing (including group orders), invoicing and member follow ups, reports etc.
- Investigate and resolve customer complaints.
- Maintain thorough and accurate customer service records.
- Keep confidential records and financial information private and secure.
- Learn how to use database systems and technology to deliver great customer care.

Support delivery of key events, ACAMS or Chapter, (face to face or virtual) tasks as assigned. This includes, but not limited to:

- Event set up in system with workflows.
- Managing ongoing registrations and reporting.
- Shipping and logistics.
- Onsite registration, managing temps and web hosting.

Liaise, manage and execute other office/ admin/ operational tasks as assigned.

Qualifications:

- Bachelor’s Degree preferred.
- Minimum of 2+ years of experience with financial services, compliance, fintech etc. companies.
- Fluent written and spoken English is a must, additional language proficiency preferred.
- Customer service orientation with a demonstrated desire to exceed expectations - ability to work in a fast-paced environment whilst completing multiple requests and tasks within agreed timelines.
- A “Do Whatever It Takes” attitude to get things done - to meet team and individual objectives/goals.
- Strong attention to detail and ability to work well in a team.
- Previous experience and proficiency with Salesforce CRM preferred.
- Good numeracy and problem-solving skills.

EEO:
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.

Who We Are:
At
**Adtalem Global Education**, we seek to empower students and members to achieve their goals, find success and make inspiring contributions to our global community. Adtalem is a leading workforce solutions provider that partners with organizations to proactively address future workforce needs and empowers career development with access to world-class academic curriculums across the medical and healthcare industries.

  • Intern, Global Wholesale Operations

    3 days ago

    Raffles Quay, Singapore Scotiabank Full time

    Requisition ID: 210735 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The incumbent will report to the Global Wholesale Operations Department. The Bank of Nova Scotia is committed to the values of the Bank rooted in respect, integrity, passion, and accountability. The intern will be responsible for /...

  • Manager, Sales Support and Client Service

    3 days ago

    Raffles Quay, Singapore Principal Financial Group Full time

    **Responsibilities**: We are seeking a highly motivated and organized Sales Support and Client Service Manager to play a pivotal role in bridging our private wealth Team and our valued clients. This critical position ensures seamless sales operations, provides outstanding post-sales support, and champions client satisfaction to drive retention and growth...

  • Investment & Risk Specialist

    3 days ago

    Raffles, Singapore Advisors Alliance Group Full time

    Join Our Team as an Investment & Risk Specialist! Are you passionate about helping others achieve their financial goals? Do you thrive in a dynamic environment where your skills make a real impact? If so, we want YOU on our team! About Us Advisors Alliance Group is a leading financial services agency, committed to providing personalized financial planning...

  • Investment and Risk Specialist

    3 days ago

    Raffles, Singapore Advisors Alliance Group Full time

    Join Our Team as a Investment and Risk Specialist! Are you passionate about helping others achieve their financial goals? Do you thrive in a dynamic environment where your skills and expertise make a real impact? If so, we want you on our team! About Us: Advisors Alliance Group is a leading financial services agency dedicated to providing personalized...

  • Events Sales Coordinator

    1 day ago

    Raffles, Singapore Valiant Marketing Service Full time

    "We hit goals and pop bottles —join the squad where ambition meets energy." Come join us as we are looking to develop from scratch the next Sales & Marketing Leaders in our industry. We help you to build your experiences up & having a great desire to excel is just what you need to start. (Hints - GenZ professionals, look not further!) Role and...

  • Junior Sales Ambassador

    4 days ago

    Raffles, Singapore Valiant Marketing Service Full time $46,800 per year

    "We hit goals and pop bottles —join the squad where ambition meets energy."Come join us as we are looking to develop from scratch the next Sales & Marketing Leaders in our industry. We help you to build your experiences up & having a great desire to excel is just what you need to start. (Hints - GenZ professionals, look not further)Role and...

  • Individual Support Specialist

    3 days ago

    Raffles, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Education - Position Title**:Individual Support Specialist**: - Working Location: Raffles Place (Walking distance from MRT) - Working Hours: 5 days, Mon - Fri (8 am - 5 pm) - Salary Package**:Basic Salary + Performance Bonus**: - Duration: Permanent **Key Responsibilities** - Report to and undergo regular supervision with HOD,...

  • Investment & Risk Specialist

    1 week ago

    Raffles Place, Singapore Advisors Alliance Group Full time $60,000 - $120,000 per year

    Join Our Team as an Investment & Risk Specialist Are you passionate about helping others achieve their financial goals? Do you thrive in a dynamic environment where your skills make a real impact?If so, we want YOU on our team About UsAdvisors Alliance Group is a leading financial services agency, committed to providing personalized financial planning and...

  • Director, Head of IT Operations

    3 days ago

    Raffles, Singapore UOB Asset Management Ltd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

  • Associate/ Senior Associate, Regulatory Compliance

    3 days ago

    Raffles Quay, Singapore IQ-EQ Full time

    **Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. - Manage a portfolio of clients - Provide advisory and consultancy services to clients - Submit and/or...