Customer Care Officer

1 day ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $1,800 - $2,500 Per Month**Date Posted**
- 35 minutes agoAdditional Details

**Job ID**
- 60160**Job Views**
- 1Roles & Responsibilities

**Responsibilities**:

- Identify improvements and propose recommendations to address operational challenges
- Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines
- Maintain secure custody of found property
- Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information
- Assist customers on facility bookings, programme registrations and handle over-the-counter payment collections
- Perform daily settlements and financial reconciliations for revenue submissions
- Work on special projects (such as review and development of training curriculum and standard operating procedures) as assigned - Ad-hoc duties and projects as assigned or needed

**Requirements**:

- Minimum GCE ‘O’ Levels
- Pleasant personality and passion for service excellence
- Must be able to work on rotating shifts including weekends and Public Holidays
- Excellent communication and interpersonal skills
- Proactive, self-motivated and keen learner
- 5/6 days week

**_People Profilers Pte Ltd

Tel**: 6950 9753**

EA Registration Number: R1111375

EA licence number 02C4944
- EA Personnel: Lee Hui En AshleyTags

customer

care

officer

executive

x

2

near

stadium

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