Servicenow Senior Developer

7 days ago

Singapore Cognizant Full time

We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development to join our team. This role combines hands-on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.

**Key Responsibilities**:

- Provide technical mentorship and guidance to junior developers
- Establish coding standards and best practices for the development team
- Conduct code reviews and ensure quality of deliverables
- Troubleshoot complex technical issues and provide solutions
- Create technical documentation and knowledge base articles
- Participate in architecture discussions and solution design sessions

**Required Qualifications**:

- Minimum 7 years of ServiceNow development and implementation experience
- Minimum 3 years of hands-on experience with ServiceNow App Engine development
- Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
- Experience in at least 2 large-scale ServiceNow implementations
- Strong expertise in JavaScript and ServiceNow scripting
- Proven track record of technical leadership and mentoring

**Technical Skills**:

- Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
- Expertise in ServiceNow scripting using JavaScript
- Strong understanding of ServiceNow platform capabilities and limitations
- Proficiency in:
- Business Rules
- Client Scripts
- UI Policies
- UI Actions
- Workflows
- Flow Designer
- Integration Hub
- Service Portal development
- Experience with source control and deployment tools
- Knowledge of REST/SOAP web services and APIs

**Leadership Skills**:

- Demonstrated ability to mentor and guide junior developers
- Experience in conducting technical training sessions
- Strong code review and quality assurance skills
- Ability to translate complex technical concepts to non-technical stakeholders
- Experience in estimating development effort and managing technical deliverables

**Additional Requirements**:

- Experience with Agile development methodologies
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Experience in creating technical documentation

**Preferred Qualifications**:

- Experience with multiple ServiceNow releases and platform upgrades
- Knowledge of ITIL processes and frameworks
- Experience with performance tuning and optimisation
- Background in implementing ServiceNow best practices and governance
- Additional technical certifications in relevant areas

This role offers an excellent opportunity for an experienced ServiceNow developer to take on technical leadership responsibilities whilst continuing to deliver hands-on development work in a dynamic environment.

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