Network Infrastructure Support Engineer
4 days ago
**Network Infrastructure Support Engineer (with AWS)**
**Location**: Bukit Merah
**Industry**: Information Technology / Network Infrastructure / Defence
**Employment Type**: 1-Year Contract (Renewable, Convertible to Permanent)
**Eligibility**: Singaporeans Only
**About the Role**
We are looking for a **Network Infrastructure Support Engineer** with hands-on experience in **AWS cloud networking** and enterprise network operations. You will be part of the client’s network infrastructure team, providing **operations support, maintenance, and troubleshooting** for core network and AWS environments while ensuring compliance with strict security and performance standards.
**Key Responsibilities**
- Provide day-to-day support and maintenance for **core network infrastructure** and **AWS networking components**.
- Collaborate with cross-functional teams to troubleshoot, resolve, and escalate incidents as needed to meet **service level agreements (SLAs)**.
- Perform **fault analysis, configuration updates, and performance tuning** for both on-prem and cloud environments.
- Maintain and update **documentation, configuration records, and best practices** to ensure operational consistency.
- Ensure all work adheres to required **security policies, standards, and regulatory guidelines**.
**Requirements**:
- Diploma or Degree in **Computer Science, Information Technology, Engineering**, or equivalent.
- Minimum **3 years of experience** with strong understanding of **cloud networking, network infrastructure, and related systems**.
- Hands-on experience with **Palo Alto** and **Fortinet** firewalls, routers, switches, DNS, DHCP, NTP configuration, and **TCP/IP networking**.
- Certification such as **CCNA** will be an added advantage.
- **AWS operational experience** in a **System Administrator** or **Cloud Engineer** role.
- Preferred certifications**:AWS Cloud Practitioner**, **SysOps Administrator (Associate)**, or **Solutions Architect (Associate)**.
- Advanced Networking (Specialty) certification will be a plus.
- Strong diagnostic and troubleshooting skills for network and access issues.
- Prior experience in **defence or government organisations** requiring security clearance will be an advantage.
- Excellent written and verbal communication skills.
**Why Join**
- Work in a **secure and mission-critical IT environment** supporting national infrastructure.
- Opportunity to gain hands-on experience in **AWS and hybrid network environments**.
- Collaborative and learning-oriented team culture.
- **1-year renewable contract** with strong conversion potential to permanent role.
- **Competitive remuneration and comprehensive benefits package.**
**Job Type**: Contract
Contract length: 12 months
Pay: $4,000.00 - $6,000.00 per month
**Experience**:
- DNS, DHCP, NTP configuration, TCP/IP networking: 2 years (required)
- defence organisations or government ministries: 1 year (required)
- cloud networking, network equipment and related systems.: 3 years (required)
- Palo Alto and Fortinet Firewall products, switches, routers,: 2 years (required)
- AWS operational: 2 years (required)
License/Certification:
- CCNA (required)
Work Location: In person
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