Admin Secretary Manager

2 days ago

Singapore MERIDIAN BUSINESS SUPPORT PTE. LTD. Full time

**Admin Secretary Manager (Hospitality/Hybrid)**:
**Highlights**
- Competitive remuneration/Career progression
- 5-day hybrid work week
- Birthday Leave/Monthly mobile allowance/Flexible benefits
- Beautiful workplace environment

**Responsibilities**

**Ensure Operational Success**
- Support Operations team on overseeing of operational systems, processes, and infrastructure while researching for opportunities to improve operational efficiency and member experience
- Assist and provide administrative and operational tasks support to the Operations team, including Design & Strategy, Corporate Secretarial and Legal
- Assist and provide enforcement action of Crisis Management regulations or guidance where necessary

**Financial Management**
- Work closely with the Operations team on annual Operational budget, Ancillary Revenue Product roadmaps and other necessary reports
- Ensure accurate budgeting and forecasting of the Capital Projects Budgets
- Provide a detailed monthly review of each month’s spend by category
- Ensure operational activities remain on time and within a defined budget

**Process & Protocol Management**
- Review and manage the Operational process, ensuring all legal compliance is being achieved, and the document management policy is adhered to
- Work with Operations Team to establish Standard of Procedures (SOPs) for to the any natural disaster regulations (e.g., COVID-19) or unforeseen circumstances (e.g. riots) when required
- Maintain SOPs and training guidelines on office management systems, customer relations systems or other dashboards

**Centre & Community Management**
- Ensure quality and upkeep expectations are being adhered to and member submitted requests are being met
- Escalate reoccurring issues as it relates to 3rd party vendors to appropriate teams for resolution

**Vendors Management**
- Maintain and further develop a strong network of vendor/supplier contacts locally
- Utilise those contacts to source, initiate, and assess potential for collaboration for new and existing partnerships

**Pre-opening Activities & Enterprise Projects**
- Liaise between internal and external parties in the successful opening for new locations
- Work closely with Project Manager, engaged consultants, and Country GM to follow through on on-site activities, including but not limited to:

- Communicate construction timeline and expected delay to Corporate team
- Prepare for expected delivery of Furniture, Fixtures & Equipment (FF&E)
- Organise delivery and set up of Operating Supplies & Equipment (OS&E)
- Coordinate all the equipment training slots with Main Contractor together with the opening team

**Requirements**:

- With minimum of 5 years of experience in Operations-related fields
- Experience in a service office or co-working space will be an added advantage
- Proven track record in handling multiple projects on tight timelines efficiently and successfully
- Proficient in Microsoft Word, Excel, and PowerPoint

Meridian Business Support Pte Ltd (21C0841)
Mak Fook Sheng (Reg No. R21103867)

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