Operations Manager
2 days ago
**Organization**:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Each of us globally is dedicated to offering outstanding service, excellent advice and intuitive solutions to help our customers manage their finances in the ways they want to. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
**Job Title**:Operations Manager
**Location**:Bangalore
- Manyata Tech park
**Business & Team**:Retail Operations
CBA India is responsible for servicing multiple brands and business units across the Group; delivering a highly flexible operations, technology and data management functions, outstanding customer experiences and better risk outcomes. This is achieved through process management and a cross-skilled, capable workforce.
Retail Operations is responsible for the decisioning, fulfilment, and settlement and servicing of retail lending products across CBA and forms part of the broader Retail Operations team.
**Impact & Contribution**:
You are an operations professional who makes things happen for our customers. Your value lies in doing things right to ensure we deliver a great customer experience.
Your contribution would include:
- Helping customers achieve their dreams
- Being a highly motivated member of the team with self-starter skills and can take accountability when working alone
- Exceptional time management skills and Exceptional customer service skills (Internal and External to CBA)
**Reporting lines**:Reports to Senior Manager
**Roles & responsibilities**:
- Gain understanding of customer requests and processing documentation within agreed turnaround times, ensuring consistent accuracy in a high volume environment.
- Exhibit adherence to policy and procedure and meet or exceed established Service Level Agreement.
- Take responsibility for the quality of work submitted and ensure highest standards are maintained.
- Providing high levels of internal customer service by working with internal stakeholders to resolve any customer issues.
- Raise operational continuous improvement suggestions identified while completing tasks.
- Undertake any other tasks assigned by your Manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements.
- Have necessary understanding of CBA retail products.
**Essential Skills**:
- Highly energetic and dynamic professional who are always striving to do better for our customers.
- 10+ Years of Experience
- Strong attention to numbers - ability to focus on numerical data with precision, accuracy and thoroughness.
- Excellent communication skill Written and Oral.
- Strong in exercising sound judgement backed by analytical and problem solving skill.
- Carrying impressive interpersonal skills to communicate effectively with our Australian onshore team
- Demonstrate curious mindset and ability to investigate.
**Education Qualification**:
- Bachelor’s degree in Commerce or Business Management.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 15/01/2025
-
Financial Crime Operations
2 days ago
Park Road, Singapore Commonwealth Bank Full time**Organization**: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...
-
Outbound Operations Executive/manager
4 days ago
Park Road, Singapore Ah Boy Durian Full timeJob Description: 1) Liaise with the airlines, overseas ground tours and transportation operators for travel arrangement for group, MICE & FITs 2) Familiar with airline booking system Galileo, handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer support 3) Provide assistance on pre and post...
-
Engineering Manager
4 days ago
Park Road, Singapore Commonwealth Bank Full time**Organization** At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...
-
Executive Manager
4 days ago
Park Road, Singapore Commonwealth Bank Full timeRole: Executive Manager - Data Scientist Years of experience: 15-18 years Location: Bengaluru-Manyata Tech Park (hybrid) At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets and...
-
Engineering Senior Manager
2 days ago
Park Road, Singapore Commonwealth Bank Full time**Organization**:At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organization, your initiative, talent, ideas, and...
-
Engineering Manager
2 days ago
Park Road, Singapore Commonwealth Bank Full time**Organization**:At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...
-
Senior Manager
4 days ago
Park Road, Singapore Commonwealth Bank Full time**Organization**: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and...
-
Senior Software Engineer
4 days ago
Park Road, Singapore Commonwealth Bank Full time**Organization**:At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...
-
Operations Manager
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Main Job Responsibilities**: 1. To lead and manager at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management...
-
Operations Manager
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Position Summary** A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards. **Responsibilities** - Lead and manage the logistics operations - Responsible for P&L of the operations - Supervises and...
