Cb & Ib Central - Client Offboarding Analyst

**Details of the Division and Team**:
Deutsche Bank’s process approach involves looking at end-to-end processes, regardless of functional silos; with a focus on eliminating waste and simplifying and standardizing current processes where and when possible.

Client Lifecycle Management (CLM, formerly known as Client Data Services) is a key part of Deutsche Bank’s GTO business. The Operations team within CLM is tasked with ensuring that Deutsche Bank is only doing business with

those firms and individuals that meet its standards and those of the global regulators. There are four key operational process responsibilities: firstly, onboarding new clients; secondly, providing clearance for clients requiring an extension of service beyond those approved at the initial onboarding process; thirdly, carrying out periodic reviews of the clients. Finally, offboarding clients.

The Associate has experience in offboarding process and products. Also, to maintain good relationship with business stakeholders and play a role in facilitating communication between functional teams.

The offboarding associate will be handling OB BAU and proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area.

**What we will offer you**:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

**You can expect**:

- Flexible benefits plan including virtual doctor consultation services
- Comprehensive leave benefits
- Gender Neutral Parental Leave
- Flexible working arrangements
- 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

**Your key responsibilities**:
The key objectives of the role within the Client Offboarding stream are to:

- Drive completion of client offboards in a controlled and timely manner across CIB for all regional locations
- Support delivery working across a large stakeholder landscape regionally and globally, delivering as a team and meeting deadlines.
- Execute the strategy to improve processes, controls and hand-off between units.

This role is to act as a MI/Business Associate for the Client Offboarding work stream, based in Singapore in the CLM team, reporting to Regional Off-boarding lead. The role will liaise regularly with multiple teams across many branches (Branch KYC teams, Business, Operations, Compliance, DB India) and will be required to influence across a wider Global organization.

This role is a BAU function with core responsibilities as follows:
- Upload Global MI to share-point per deadline and ensure all partners are aware of new numbers
- Identify and record updates, ensuring location updates to the SharePoint ensuring progress daily
- Distribute summary MI to the regional stakeholders for presentation at OpCos and SteerCos
- Ensure delivery timelines are managed and delivered against, evidencing achievement with appropriate artefacts for Audit and Regulators
- Manage reconciliations between recorded offboards and official reports to assess completeness
- Ensure execution of improvement change plans towards the target operating model
- Identify areas for improvement with regards to using key golden reference source data and reducing risk related to clients on offboarding lists and feeding into Program Management
- Record risks, issues, next steps, target dates, ownership, priorities and escalations accordingly
- Guiding stakeholders to identify next steps, following up to ensure delivery

**Your skills and experience**:

- Handles, analyses, reconciles, identifies errors and determines next steps from large sets of data in Excel

using pivot tables and VLOOKUP's referencing golden sources
- Takes structured, organized and methodical approaches to tasks
- Develops and builds relationships with key stakeholders to ensure alignment of objectives
- Is diligent, careful and thorough in the collection and collation of data, attention to detail is a must
- Analyses root causes and problem solves
- Facilitates working groups and keeps track of commitments
- Determined to deliver to deadlines

Good understanding of the Bank’s front‐to‐back architecture used across CIB, SES, TAS to book trades
- Experience of the APAC region, including regulatory nuances and platforms
- Can demonstrate exposure to operational processing, exception management and workflow handling
- Experienced in off-boarding client accounts, businesses and locations

“Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.”

**How we’ll support you**:

- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to h