Investigation Officer

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF Together, let's redefine possibilities and leave a legacy that echoes for generations.

**What you will be working on**

As an Investigation Officer, you will be responsible for conducting thorough and impartial investigations into various incidents or violations.

In this role, you will:

- Conduct audits on employers to ensure compliance.
- Investigate non-compliance issues promptly and thoroughly, documenting findings and recommending appropriate actions.
- Enforce compliance with employee contribution requirements and recover any outstanding payments from employers.
- Travel to different places of employment to conduct investigations and facilitate resolution of compliance issues.
- Handle voluntary self-rectification processes, assisting employers in rectifying compliance issues.
- Manage and respond to whistleblower reports including investigating allegations of wrongdoing.
- Maintain accurate records of investigations, audits, and enforcement actions, ensuring confidentiality and compliance with data protection regulations.

**What we are looking for**

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.
- Relevant experience in conducting audits, investigations, or enforcement activities.
- Good analytical skills, with the ability to identify issues, analyse data, and develop effective solutions.
- Good communication skills with the ability to communicate complex information clearly.
- Attention to detail and accuracy in gathering, documenting, and analysing evidence.
- Willingness to travel to different locations as needed for investigations and audits.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

**What you can expect**

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

- Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
- Promotion opportunities based on your capability and on-the-job performance.
- A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
- Flexible dress code that empowers you to choose your appropriate outfit for the day.
- A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.