Trading Operations

4 days ago

Downtown Core, Singapore FOMO Pay Pte. Ltd. Full time

**Join and Grow with us**

At FOMO Pay, we are committed to breakthrough innovation in payment methods to disrupt tradition. Here, you will work alongside Company leaders who are pioneers in the industry with proven experience in leading and building the future of digital payment and global banking technologies and solutions. We offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals.

**Key Responsibilities**:

- Responsible for overall account management and client support in Remittance and Digital Payment Token (DPT) Solutions for the International Market
- Maintain professional and effective working relationships with clients
- Develop trusted relationships with key accounts, clients and partners
- Ensure the timely and successful delivery of our products and solutions according to client’s needs and objectives
- Deliver exceptional client services on a day-to-day basis
- Execution of transactions and trades base on client’s needs
- Seek referrals from existing clients and stakeholders
- Develop and grow remittance solutions business
- Involve in new client onboarding process
- Conduct meetings with existing clients to understand their business needs and provide tailored solutions
- Recognise and anticipate triggers based on client behavior to engage with clients who request to terminate / downgrade relationship

**Requirements**:

- Diploma or Degree in Business/Economics/Sales & Marketing or equivalent
- Minimum 4 years working experience in cross-border payment / remittance industry / FX industry / DPT industry
- Entrepreneurial and able to work in fast faced environment with numerous stakeholders
- Resourceful and independent with good problem-solving skills
- Strong communication and relationship building skills
- Fluenct in both English and Mandarin (able to communicate with Chinese speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market.
- Commercial understanding of technology solutions, specifically towards financial services industry preferred

**Our Perks and Benefits**
- Competitive Compensation and Benefit Package
- Group Hospitalisation and Medical Insurance
- Fun and Dynamic Environment with plenty of learning and growth opportunities
- Career Advancement
- Professional Development Training Workshops
- Team Building Sessions

**Job Types**: Full-time, Permanent

**Salary**: $4,000.00 - $7,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- cross-border payment, remittance, FX, DPT: 4 years (preferred)

Work Location: In person

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