Avp, International Services Manager

4 days ago

Singapore HSBC Full time

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Wealth Management leads the Asia-Pacific implementation of our global strategy to deliver world-class solutions to retail and private clients seeking to grow, protect, preserve or transfer their wealth. This involves the development and management of needs-based solutions covering foreign exchange, deposit, investment, insurance and financing products, as well as the provision of suitable market insights and updates, financial planning and advisory services.

We are currently seeking a high calibre professional to join our team as an **AVP, International Services Manager.**

**Principal Responsibilities**
- Identify, curate and implement strategies that would improve the customer onboarding experience
- Work collaboratively within internal and regional stakeholders to ensure operational effectiveness
- Managing the monthly data quality monitoring report
- Work closely with the International Banking Centre team in Bangalore and Guangzhou to support client onboarding related issues
- Maintain a high standard of operational and risk compliance by ensuring that standards and workflow are in continuous adherence to Group Standards and local regulations
- Achieve a high service standard with efficiency and quality service to both local and global stakeholders
- Collaborate and work closely with project team on streamlining onboarding process
- Provide administrative and logistic support on International Services whenever required

Requirements

**Requirements**:

- Minimum Diploma or Degree holder with relevant experience in a retail banking environment
- Good stakeholders’ management skills
- Good knowledge of Microsoft Office
- Possess excellent interpersonal and communication skill
- Able to work independently and under mínimal supervision
- Good command of spoken and written English, Mandarin

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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