Transformation Project Manager

**DFI Company Brief**
DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 31st December 2021, the Group and its associates and joint ventures operated over 10,200 outlets and employed some 230,000 people. The Group had total annual sales in 2021 exceeding US$27 billion.
DFI Retail Group is a leading pan-Asian retailer and operates across four broad formats: Food (including Supermarkets, Hypermarkets and Convenience stores), Health & Beauty, Home Furnishings, and Restaurants. The Group has operations in 12 markets and operates multiple formats in most markets to satisfy different customer segments and trades under well recognised brands. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

**DFI Team Brief**
Do you have the passion for change management and digital transformation?
We are seeking a confident and compelling Transformation Change Manager - Retail (Sell) to ensure our team members can change effectively and deliver the business objectives of technology-enabled retail transformation programmes. This is essential for the execution of our digital retail spine and O2O projects based in Hong Kong including Macau, Singapore, Malaysia, Brunei, Cambodia, Vietnam, and Indonesia. We are in the early stages of a 5-year program to deliver new retail technologies in every one of our 10,000+ stores, 42+ distribution centres and 15+ offices across Asia to enable real time O2O e-commerce with our customers. We have multiple countries to be migrated where we need consistent business processes across all the markets, we operate in implemented successfully.

**Requirements**:
**Key Responsibilities**:

- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time managing resource availability and allocation
- Develop a detailed project plan to track progress on a daily, weekly, and monthly basis
- Host and conduct daily stand-up meetings with multiple resources from internal resources and third parties
- Measure project performance using appropriate systems, tools, and techniques
- Meet with business users to take detailed ordering briefs and clarify specific requirements
- Report and escalate to management as needed
- Perform risk management to minimise project risks.
- Experienced in Retail Technology in store level, in terms of Point-of-sales (POS), Self-checkout and related Store Operation procedure projects;
- Work on property ERP solution implementation/development projects of different scales and complexities from inception to completion;
- Work on Supply Chain related projects, like Warehouse Management System (WMS), Ordering, Replenishment or experienced in Logistics as well
- Understand business needs and requirements, steer development and delivery of IT solution towards fulfilling the business objectives
- Evaluate and recommend changes/modification to current and future ERP system requirements to meet organizational needs
- Establish and maintain relationships with third parties such as vendors and system integrators
- Create and maintain relevant project documentation such as project charter/scope, project plans, status reports and operational checklists

**Professional Experience/Qualifications**:

- Bachelor’s degree in information technology, Computer Science or relevant disciplines
- Minimum 5 years of relevant working experience in digital project management
- Creative and willing to drive change
- Well-organized and able to work independently
- Strong interpersonal skills with the ability to work in a team and independently
- Familiar with managing external vendors and able to communicate with users across all levels
- Extensive sector domain knowledge and able to work with senior management
- Certified PM (PMP) and/or Agile Scrum Master
- Knowledge of ITIL concepts
- Experienced user of MS Office Tools - Excel, PowerPoint, Word and ERP system, preferably SAP
- Experience working in a highly matrixed organisation
- Good command of written and spoken English, Cantonese and Putonghua/Mandarin speaking and writing ability is an advantage
- Demonstrate a strong awareness of the uses of retail technologies within the industry sector and specifically within competitive or associated organisations operating in the same market
- Experienced in FMCG or retail industry is an absolute advantage

**Benefits**
- A vibrant and international team with multi-cultural and diverse backgrounds
- Solving challenges with inspiring colleagues in an all hands-on deck environment
- Management team that recognizes top performers, welcome our newbies, and shares a love for good food
- Competitive package, incentives, allowances, food perks, insurance, pension and more

For Internal Reference:
IT-RT-190 (BUY)