Front Office Assistant
5 days ago
Front Office Assistant manages key areas of the department. A Front Office Assistant is also a core member of the team who manages, assists to oversee sections during the absence of seniors and also guides the Front Office Assistant on guest reservations and handling of arriving guests.
**Responsibilities & Duties
**Operations**
- To ensure that all arrival rooms are checked and amenities are replenished in the rooms prior to the guest’s arrival
- Checking in and Out of the guests
- To welcome and bid farewell to all VIP guests
- To develop and maintain close business contacts with house guests and to provide personalized service whenever possible
- Attend to guests’ requests and thoroughly investigate guest complaints
- Ensure effective communication via daily briefing
- Lead the Reception team in relation to KPI achievement, upselling targets.
- Assist DM with regard to complaint handling.
**Guest Service**
- Provide guests with access to hotel services, and ensure that mail, faxes and packages are delivered in a timely manner
- To deal with irate guests and find ways to resolve issues to the guests’ satisfaction
- To serve as concierges, assisting guests with ground transportation, r providing other information about the locale
- To lead as a role model in terms of service and revinate scores.
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Assistant Front Office Manager
1 week ago
Singapore THE FULLERTON HOTEL Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
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Assistant Front Office Manager
3 days ago
Singapore KATONG HOLDINGS PTE. LTD. Full time**Hotel Indigo colleagues are the people at the centre of every new story **. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo® **we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They...
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Assistant Front Office Manager
2 weeks ago
Singapore Andaz Singapore Full timeSummary Andaz Singapore, the first Andaz hotel in South East Asia is looking for an **Assistant Front Office Manager.** Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural...
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Assistant Manager
5 days ago
Singapore ANDAZ SINGAPORE Full timeCome join us to express your Andaz as **Assistant Manager - Front Office **if the following describes you. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front Office is...
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Assistant Front Office Manager
3 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeEnsure smooth operation of the Front Office - Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel - Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through...
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Assistant Front Office Manager
1 week ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full timeJOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Call Center and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest...
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Assistant Front Office Manager
1 week ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full timeJOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Call Center and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest...
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Assistant Front Office Manager
1 week ago
Singapore GRANMIL HOLDINGS PTE LTD Full timeAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee...
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Assistant Front Office Manager
2 days ago
Singapore JW Marriott Full timeJob Number: Job Category: Rooms & Guest Services Operations Location: JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Schedule: Full Time Position Type: Management Job Summary Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door...
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Assistant Front Office Manager
1 day ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25166962 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
