Assistant Manager

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Date Posted**
- 1 hour agoAdditional Details

**Job ID**
- 73331**Job Views**
- 1- Job Purpose
- The primary mission of the Registrar’s Office (RO) is to facilitate the academic experience of students enrolled in the University, from the time of registration to graduation.
- RO is responsible for keeping all student records (past and present) and ensuring the accuracy and integrity of such records; and for providing the secretariat to the University’s Senate. In relation to this latter responsibility, we help to enforce and implement academic and administrative policies; as well as provide assistance in the development of, and modifications to, such policies and procedures that will best serve the University community.- The incumbent reports to the Section Head in-charge and works with mínimal day-to-day supervision. Specific duties include:

- 1. Supervisory
- Assist the Section Head to manage co-opted teams of support staff on projects and/or in daily operations.
- 2. Operational
- A. Student Administration:
- Manage various student administration processes, including Special Consideration Exercise in each semester and special term, Ad-hoc Results Release, Exam Processing and Data Checks, and other activities as and when required
- Publication of Official Statistics and other data requests
- Be a Faculty Liaison Officer to explain policies and advise on work procedures related to undergraduate student matters
- Streamline work processes and procedures as well as develop solutions to problems encountered

B. System Management:

- i. Support and maintain the Education Records System (EduRec) and Integrated Mark Management System (IMMS) which include the following:
- Troubleshoot and resolve issues encountered by end-users and if necessary, elevate issues to management.
- Assist in data cleansing or rectifying data errors made by end-users.
- Participate in defining the requirements and testing of queries/reports for processes within focus areas.

ii. Oversee completion of system enhancements within focus areas (i.e. those related to Special Consideration), which includes gathering of business requirements, facilitating User Acceptance Testing and conducting briefing sessions for end-users.
- iii. Assist in developing/updating training materials for processes within focus areas, as well as conducting training sessions to ensure end-users are suitably acquainted with EduRec and IMMS so as to continue working effectively and efficiently.
- C. Other Duties:
- Prepare and/or revise various documentation - e.g., work manuals, correspondences, publicity material (print versions as well as online versions on the RO website), standard forms, legal documents (e.g., scholarship deeds), reports (based on regular and/or ad-hoc requests) - as related to the scope of work.
- Represent RO as a knowledgeable liaison with the University community (i.e. other administrative offices, as well as academic units) and interested external parties (e.g. various ministries and government organizations) on all academic policies and procedures affecting students.
- Perform other administrative duties, and/or participate in regular and ad-hoc projects, as may be assigned. These include:

- Examination venue administrators (during semestral examination periods)
- Commencement duty officials (during Commencement periods)
- Serving as member/secretary on any committees and/or task forces in relation to the making and/or implementation of academic/administrative policies.Qualifications

Tags

assistant

manager

student

administration