Centre Lead

1 week ago

Bukit Merah, Singapore Touch Community Services Full time

**Full-time**

**Centre Management**

**Job Summary**:
The Centre Lead oversees the day-to-day operations, programmes, and community engagement of a single Active Ageing Centre (AAC). As a community-facing role, the Centre Lead translates centre-level plans into operational execution, ensuring high-quality service delivery and strong community participation. They supervise Programme Executives, Senior Officers, and Officers to ensure activities remain relevant and responsive to the needs of seniors.

**Principle Duties & Responsibilities**:
**Centre Level Operational Oversight**:

- Lead and manage the operations of one centre programmes and care and support functions, and volunteer deployment to ensure a safe and engaging environment for seniors.
- Monitor & report centre level KPIs to Operation Manager

**Programme Planning & Implementation***:

- Ensure programme are planned with local relevance, implemented smoothly and evaluated for improvements.
- Execute project activities at the centre level, ensuring timely delivery and providing feedback on implementation challenges to meet seniors' needs effectively.

**Staff Supervision**:

- Supervise, train, and motivate the centre team and volunteers.
- Provide daily supervision and support to ensure team members' well-being and a supportive team culture.

**Ground-Level Engagement**:

- Engage directly with seniors, caregivers, and volunteers. Provide ground-level insights of seniors' needs and feedback to the Operation Manager.

**Essential Skills and Qualifications**:

- Diploma or Degree in Business/Healthcare/Community Development, or related field.
- Proficient in programme planning, coordination, and evaluation to ensure relevance and impact.
- Strong team management skills, with the ability to motivate and guide staff and volunteers.
- Good problem-solving and decision-making abilities, with sound judgement in managing day-to-day operations.
- Empathetic, community-oriented, and passionate about improving the well-being of seniors.
- Excellent communication and interpersonal skills to engage seniors, caregivers, and community partners effectively.

**Join us today**:

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