Car Claims Admin

5 days ago


Singapore REGNANT AUTOMOTIVE PTE. LTD. Full time

Attend to customers on motor insurance accident claims reporting
- Liaise with respective insurance companies’ Motor Claims Department for the accurate and timely submission of accident reports and all matters relating to motor accident claims
- Follow-up with customers and insurance companies for payment of Excess on own damage claims and repair costs on third-party claims
- Manage and monitor aging reports to update management on the status of difficult cases on loss of use or settlements issues, etc.
- Administer documentation for costs, claims, and vehicle history files
- Ensure all customer issues or complaints reported are resolved and addressed promptly to ensure customer satisfaction
- As and when required, attend to all daily intakes of customers’ cars for repair and servicing professionally and quickly diagnose and provide professional advice for appropriate repairs or servicing or technical assistance
- Perform other duties as assigned by the After-sales Manager
- Company in the east ubi


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