Guest Service Associate

2 days ago


Singapore COINCIDENCE F&B PTE. LTD. Full time

**Roles & Responsibilities**
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
- Deliver FB services in accordance to departmental standards and procedures.
- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation.
- Greet all patrons warmly upon arrival at the door and escort them to the table.
- Ensure that all food beverage are served according to service standard.
- Pick up and serve food and beverage orders.
- Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons table at the correct temperature.
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
- Thank all patrons for patronizing the outlet upon their departure. 
- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area. 
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.
- Report any complaints, incidents or other irregularities to management.
- Assist other Food Beverage outlets with their operations during peak times or when required.

**Requirements**:

- Has a passion for Food & Beverage
- Enjoys delivering high quality guest service with a welcoming manner.
- Loves interacting with guests and customers
- Preferably has experience working in either a restaurant or a hotel background.
- Willing to work shifts
- Able to work as a team



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