Mis Engineer

1 week ago

Singapore UNO TECHNOLOGIES PTE. LTD. Full time

**Microsoft 365 Administration**:
Assist in the management and configuration of Microsoft 365 services including user provisioning and licensing.

**Security Policy Implementation**:
Review, implement and maintain Microsoft 365 security policies and services.

**Cybersecurity Management**:

- Ensure compliance with Cybersecurity certifications for the organization.
- Manage data protection and cybersecurity functions, ensuring systems are properly set up and maintained to safeguard against threats.
- Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
- Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

**System Setup & Maintenance**:
Oversee the setup, configuration, and ongoing maintenance of computer hardware, networks, and systems to ensure optimal performance.

**Technical Support**:
Provide IT technical support for end-users, addressing issues related to hardware, software, network, and cloud services.

**Vendor Liaison**:
Be the point of contact between users and IT vendors to facilitate the delivery of IT solutions and services.

**IT Asset Documentation**:
Assist in the procurement and thorough documentation of IT assets following SOPs for onboarding, issuance, deployment, repair and disposal.

**Additional Duties**:
Undertake other tasks as assigned by Management to support organizational goals.

**Minimum Qualifications**:
**Educational Background**:
Diploma or Degree in Computer Science or related discipline.

**Technical Expertise**:
Strong hands-on experience with the Microsoft Windows environment, including configuring and troubleshooting.

**Microsoft 365 Knowledge**:
Proficiency in configuring and managing Microsoft 365 services and implementing security measures.

**Problem-Solving Skills**:
Ability to diagnose and resolve a range of IT issues with effective troubleshooting.

**Communication Skills**:
Competence in liaising with both users and vendors of all levels, ensuring clear and timely communication.

**Security-Focused**:
Knowledge of cybersecurity best practices and experience in implementing security policies and procedures.

**Desired qualifications**:

- Professional Certifications in Microsoft 365 services and / or Cybersecurity
- At least 1 year experience communicating and servicing end users of all levels
- Experience using mobile device management software to manage both Windows and MacOS devices as well as mobile phones and tablets
- Familiarity with setting up and configuring servers and other network devices advantageous

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