Assistant Manager

3 days ago

Marina Bay, Singapore Marina Bay Sands Full time

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Summary:
Key Responsibilities:
High value patron support
- Assist with pre-arrival and in-house management including room sourcing, booking, and complimentary upgrades.
- Coordinate aviation bookings and transport arrangements not limited to Limo, Paiza One
- Manage calendaring of arrivals and post-departure arrangements.
- Coordinate complex itineraries including F&B, Paiza One, Golf, and events
- Manage Events and Promotions Waitlist and Cancellations
- Assist and execute gift arrangements
- Assist with ensuring complimentaries are in alignment with compliance policies
- Monitor and manage arrival lists, room reservation statuses, and late check-outs.

Operational & Administrative Duties

Support specific regional team’s admin and operations as needed including
- Handle program dues, extensions, and expense settlements
- Patron Arrival List Management

Job Requirements

Education & Certification
- Diploma/Degree in hospitality or related field preferred

Experience
- Minimum 2 years’ experience in the field of Casino Marketing

Other Prerequisites
- Knowledge of ACSC, Opera as well DexRM system is preferred
- Strong verbal and written communication skills in English
- Ability to perform rotating shift work and work on public holidays and weekends
- Highly motivated and self-manageable in a collaborative work culture
- Adept at multi-tasking and prioritization of tasks
- Embrace challenges and overcomes obstacles with a positive attitude
- Possess the ability to handle conflicts and solve problems in a fast pace and teamwork environment
- Seek continuous learning and improvement in personal and professional capacities

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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