Program Manager

3 days ago

Singapore Peoplebank Full time

**Program Manager**
- 24 months contract
- Office Location: Central

**The Client**
- MNC Bank

**The Opportunity**
**Client Management**
- Ability to gain in depth understanding of client needs, to develop and execute a client focused account plan Leverage strong interpersonal skills to foster deep client relationships, build trust, and manage the day-to-day client requests with internal teams
- Cultivate new and existing relationships to drive business where relevant
- Ability to effectively influence and manage change and display solid leadership skills
- Deliver on voice of customer goals by driving superior client experience and timely solving clients' issues and escalations
- Have a holistic view of your clients learning about them via newsroom, news feed on social channels, reading annual reports and investor day presentations
- Prepare and lead business reviews based and be the be the voice of the customer to recommend process improvements and enhance service efficiency and effectiveness
- Secure client representation at events and client references
- Demonstrate effective oral and written presentations and communications skills

**Collaboration**
- Build relationships across the client's organization to minimise dependency on a single individual
- Coordinate with the Company's teams across the globe to align on customer engagement plans
- Provide Sales colleagues and Product Management with any market or competitor intelligence
- Drive B2B expansions (supplier payments) by collaborating with teams across the bank
- Partner with the Network providers, Travel Management Companies, Fin Techs to provide innovative solutions to our mutual Clients

**Pipeline**
- Maintain an accurate and updated pipeline of all prospects and adopt good sales discipline
- Increase a customer's lifetime value through upselling and cross-selling
- Manage the contract renewal process from pre-RFP analysis, RFP response, presentation, pricing strategy, negotiation, and deal closure

**Development Value**:

- Opportunity to develop relationship building and influencing skills across a diverse portfolio of Companies (both geographically and across industry sectors)
- Build an excellent network across the commercial cards industry and within the Transaction Services division of the Bank

**Your Background**
- Degree in Banking or equivalent with relevant experience.
- Knowledge of cards solutions and how they drive processes efficiencies, improve cash flow, and deliver working capital benefits
- Expand knowledge of the end-to-end procurement process within a large organisation and the various solutions that Citi can provide, beyond cards
- Advanced Commercial Card product knowledge
- Client facing experience and ability to develop relationships at all levels
- Proven track record working in a global sales environment
- Market and Industry awareness
- A history of achieving sales target
- Ability to communicate effectively at all levels
- Disciplined and able to meet timelines for multiple projects simultaneously
- Energetic with an innovative approach to problem solving
- Strong teamwork approach

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

**EA Licence**: 08C5248

  • Program Manager

    2 weeks ago

    Singapore IDEMIA Full time

    Overview Purpose: This role is accountable for the successful management, execution and performance of a customer program throughout the contract lifecycle. The key objectives of this role are customer satisfaction, financial performance and operational compliance that meets or exceeds contractual service-level agreements. Responsibilities Manages the...

  • Program Manager

    2 weeks ago

    Singapore IDEMIA Group Full time

    Select how often (in days) to receive an alert: This role is accountable for the successful management, execution and performance of a customer program throughout the contract lifecycle. The key objectives of this role are customer satisfaction, financial performance and operational compliance that meets or exceeds contractual service-level agreements Key...

  • Program Manager

    1 week ago

    Singapore Vertiv Co Full time

    Key Responsibilities Define the program's objectives and create a roadmap that aligns with organizational goals. Develop a detailed program charter, including scope, timelines, milestones, and deliverables. Ensure program goals and benefits are clearly defined, measurable, and communicated to stakeholders. Identify and manage dependencies between projects...

  • Program Manager

    2 weeks ago

    Singapore Vertiv Full time $120,000 - $200,000 per year

    Key ResponsibilitiesDefine the program's objectives and create a roadmap that aligns with organizational goals.Develop a detailed program charter, including scope, timelines, milestones, and deliverables.Ensure program goals and benefits are clearly defined, measurable, and communicated to stakeholders.Identify and manage dependencies between projects within...

  • Program Manager

    5 days ago

    Singapore ANTAES ASIA PTE. LTD. Full time

    Contribute to IT projects for Antaes Asia clients - Structure and closely follow the budget allocated to the program - Develop an operating plan for the program - Manage the projects related to the program and ensure projects structure is properly managed - Put in place project organization and follow-up closely Project Managers contributing to the program -...

  • Program Manager

    1 day ago

    Singapore Ogilvy Full time

    Overview: Ogilvy Singapore is hiring a Senior Program Manager due to the rapid business growth in the agency. At the core of our Delivery capability sits the Program Management Office (PMO), an indispensable part of our Client Success teams, partnering with our world-class Business Management teams to ensure success through operational excellence. 100%...

  • Program Manager

    2 weeks ago

    Singapore Start2 Group Full time

    Start2 Group is a global innovation leader taking your startup journey to the next level. As a premier startup ecosystem platform, we serve as the ultimate destination for growth-oriented startups, corporations, investors, and governments to shape and scale ventures with growth potential. Founded in 2008, Start2 Group has consistently played a pivotal role...

  • Program Manager

    1 week ago

    Singapore Lonza Full time

    Join to apply for the Program Manager (Fixed Term Contract)role at Lonza Join to apply for the Program Manager (Fixed Term Contract)role at Lonza Get AI-powered advice on this job and more exclusive features. Singapore, Tuas Singapore Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no...

  • Program Manager

    2 weeks ago

    Singapore AMD Full time

    Join to apply for the Program Manager role at AMD Get AI-powered advice on this job and more exclusive features. WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences...

  • Program Manager

    7 days ago

    Singapore Lonza Full time

    Overview Singapore, Tuas Singapore. Lonza is a global leader in life sciences, delivering high-quality programs by collaborating with customers and patients. As a Program Manager at Lonza, you will lead complex programs, ensuring delivery on time, within scope, and to high quality standards. You will act as the Customer’s advocate on-site, drive...