Key Account Manager, Asia

6 days ago

Singapore ENVOY SEARCH PARTNERS PTE. LIMITED Full time

As the Key Account Manager for Asia, your primary responsibilities will include:

- Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
- Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
- Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
- Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
- Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
- Value Proposition Development: Create and communicate compelling value propositions for our services and products.

What You'll Be Doing:

- Report directly to the Manager, Key Account Management Asia and maintain a high level of engagement with Milestone Field Sales resources.
- Conduct end-customer account planning and prioritization.
- Drive business development plans with tech partners & Marketing. Collaborate effectively with internal teams to align partner activities with overarching company goals.
- Follow up on leads and hunt for new opportunities.
- Diagnose business issues and position our solution capabilities.
- Coordinate proof of concept and facilitate collaboration between stakeholders.
- Stay updated on the competitive environment.
- Given the regional scope of the role, frequent travel throughout Asia is expected to meet with key accounts, attend industry events, etc.
- A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.
- Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
- Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
- Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
- Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
- Experience in software sales strategies enabling maximization of market penetration and effective revenue growth.

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