Director, Total Rewards

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Total Rewards

Overview
- Accountable for program design, development and initial implementation for all total rewards programs
- Builds programs that recognize employees as consumers with diverse interests
- Scales programs for local implementation and partners with HRBPs and GBSC-HR on ongoing administration and delivery
- Senior roles act as consultants to HR and business leaders on a wide variety of Total Rewards issues
- Total Rewards programs include all compensation programs, work/life experience, mobility, benefits, and health & wellness programs

**Responsibilities**:

- Designs and delivers Total Rewards programs that align with Mastercard's rewards philosophy, business and talent strategy, local regulatory environment and workforce needs
- Manages multiple, complex rewards programs, overseeing all aspects of design, delivery, compliance, administration, etc.
- May act as a consultant to business units and regions on Total Rewards issues
- Directs external benchmarking and market assessments of rewards programs and recommends program changes
- Partners cross-functionally with internal (e.g., HR teams, business leadership, Finance, Legal) and external partners (e.g., vendors, consultants) to manage design and delivery of rewards programs
- Reports on program progress and identifies actionable improvements based on post-implementation program results
- Manages vendor, consulting, and legal relationships to ensure service levels are maintained and cost objectives are met and escalated issues (both program and employee/participant) are resolved via GBSC
- Directs efforts to assess effectiveness of rewards programs and communicates findings/results and organizational implications
- Works with key stakeholders to design and deliver rewards communications initiatives
- Performs thorough due diligence and cost analysis for potential acquisitions. Crafts retention strategies and supports integration activities for M&A transactions
- Identifies technology, tools & platforms that are effective and cost-efficient in delivering relevant Total Rewards services
- May manage a small team, conducts goal setting and performance appraisal processes and coaches team members

Experiences
- Demonstrated success acting as a consultant for business and HR leaders, providing advice/recommendations on rewards issues
- Proven track record designing and implementing competitive Total Rewards programs
- Successfully managed vendor and consultant relationships and achieved project goals as it relates to quality deliverables, timelines and budget
- Experience implementing enhancements to Total Rewards programs based on best practices, external trends and leveraging advanced analytics
- Demonstrated success when overseeing a large corporate budget
- Experience seeing an M&A integration project to completion

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.